Customer Communications Group Adds Three New Staff and Promotes Associate Director of Editorial

Customer Communications Group (CCG), a full-service relationship marketing agency that offers over 25 years of expertise to its retail and financial clients, has hired three new staff members and promoted its Associate Director of Editorial Services.

DENVER, Sept. 26, 2002 - Customer Communications Group (CCG), a full-service relationship marketing agency that offers over 25 years of expertise to its retail and financial clients, has hired three new staff members and promoted its Associate Director of Editorial Services. CCG proudly announces its new staff and promotions:

Joy Bontrager
Associate Creative Director
Joy was recently promoted to Associate Creative Director after holding the positions of Associate Director of Editorial, Senior Writer and Copywriter at CCG. Her new responsibilities include working closely with the Creative Director to ensure effective integration and visual presentation of editorial content, as well as working with editorial staff to develop content that meets clients' objectives. Joy recently won the Public Relations Society of America Gold Pick Award in the newsletter category for the editorial management/writing of CCGs client and prospect newsletter, StrateScapes.

Michelle Cordle
Art Director
As CCG's newest Art Director, Michelle is responsible for interpreting marketing strategies, delivering concepts and finalizing direct mail, Web, e-mail and newsletter layouts for CCGs national financial and retail clients. Michelle came to CCG from Houston, where she was Creative Director at New Leaf Publishing and Art Director at CROXSON Design. She has won numerous awards from the Public Relations Society of America, the International Association of Business Communicators and Print Magazine.

Ginny Figlar
Senior Writer
With more than 10 years of editorial experience, including employment at The Denver Post, The Antarctic Sun, IBM and iXL, as well as client work for Hewlett-Packard and Nordstrom, Ginny has joined CCG as Senior Writer. In her new role, Ginny is responsible for copywriting and editorial on all assigned projects while maintaining effective working relationships with CCGs clients. Ginny recently won a Business Marketing Association Gold Key Award in Internet Marketing.

Sushil Dulai Wenholz
Senior Writer
As a part-time Senior Writer, Sushil is responsible for maintaining consistency of editorial content, tone and style within CCGs accounts and leading clients toward innovative content and sound creative decisions. Sushil brings more than a decade of experience developing content for clients in health-care, financial and retail industries, and has been widely published in national consumer and trade publications.

About Customer Communications Group
Customer Communications Group (CCG) pioneered the concept of relationship marketing more than 25 years ago and continues to prove its leadership position by delivering results that can increase sales 8 to 15 percent and generate 200 to 400 percent ROI.

As a full-service relationship marketing agency, CCG offers expertise in strategic consulting, data-driven research, creative communication and multimedia solutions ranging from print production to Web site development. CCG also offers creative and production services for newsletters, magazines, collateral materials, fax-back systems, e-mail and direct marketing communications that support cross-sell, upsell, customer retention and reactivation efforts.

CCG has implemented profitable programs for Fortune 1000 retail, financial and telecommunications clients, including Hibernia Bank, IBM, Nordstrom, Pier 1 Imports, Proflowers.com, Tommy Hilfiger and Wachovia Bank.

For more information about Customer Communications Group, visit http://www.customer.com or contact Sandra Gudat, president and CEO, Customer Communications Group, 12600 West Cedar Drive, Denver, CO 80228; (303) 986-3000; (800) 525-0313; Fax (303) 989-4805; or sandra@customer.com.