Just Added! Online Customer Support Service to SuperiorAccess.com

Media contact: Myra Lookabill -- 714-992-4383 x. 104
Company contact: Richard Swoy -- 800-272-7550

Irvine, Calif... Superior Access has taken another giant step towards more innovative uses of its web site. Richard Swoy, chairman of Superior Access Insurance Services announced yet another new and exclusive service for its agents -- Customer Service Forms," which are now available online. Agents are able to submit a wide variety of Customer Service Forms directly through the site. The forms can be accessed through the Customer Support link on the left-hand side of the Home Page at www.SuperiorAccess.com. The submissions can be made any time of the day or night.

Currently, the following easy-to-complete forms are available through the Customer Support link: Auto Policy Change, Auto Loss Notice, Agent of Record, Certificate of Insurance Request, General Liability Loss Notice, Loss Runs Request Form, Status of Submission Request Form, Property Loss Notice, Renewal Notice Form and Property Policy Change.

Agents who need a Certificate of Insurance can go directly to the site and request them. Drivers can be added or deleted from a personal auto policy with the Auto Policy Change form. Agents can also be reminded of renewals by requesting a renewal quote 30 days in advance of the current policys renewal date. These are just a few of the many tasks that can now be performed with these Customer Service Forms. Were constantly thinking of ways to help make our agents more productive," says Swoy.

According to Swoy, This exclusive support software is light years ahead of current industry standards. With the addition of each new service we increase the level of interdependence between Superior Access and our agents, thus yielding a truly mutually beneficial arrangement. Our goal is to make the practice of doing business faster and easier. This is simply a means to that end."

Superior Access Insurance Services, Inc. is the largest and fastest growing online wholesaler of insurance products and services. It provides real-time, underwritten quotes (over $50 million each month) to its network of over 8,500 retail insurance agencies. On-line quotes are available for commercial, personal, life & health insurance to varying degrees in 48 states. In addition to the Admitted A" rated markets available for Preferred, Standard and Hard to Place Accounts, Superior Access also offers several non-admitted markets to California agents and brokers. The Comparative Rater provides real-time comparative quotes from eight in-house markets (as of 9-25-02) for many types of personal and business risks including homeowners and personal auto. Superior Access also offers a full range of products with optional stand-alone policies including earthquake, flood and umbrellas. Superior Access leverages its proprietary software to provide timely, profitable solutions to insurance companies, brokers and agencies. Superior Access Insurance Services, Inc. is currently headquartered at 3 Whatney, 2nd Floor, Irvine, CA 92618, phone is toll free (800) 272-7550; toll free fax is (888) 272-7550.

For more information on the Customer Support Service, contact Richard Swoy at (800) 272-7550 for more details. Or visit their newly redesigned site at www.SuperiorAccess.com .

New agents and brokers are welcome. Agents and brokers must be appointed with Superior Access to use the Customer Service Forms. Appointment forms can be downloaded from www.SuperiorAccess.com through the Sign Up link. Forms and appropriate accompanying documentation can then either be faxed or mailed to Superior Access Insurance Services, 3 Whatney, 2nd floor, Irvine, CA 92618.

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