Network Computing Magazine Awards Editors Choice to NetSupport Manager 7.0 Remote Control Software

NetSupport Inc. announced that Network Computing Magazine has awarded NetSupport Manager 7.0 its Editor's Choice honor in a comparative review of remote control software. Featured in the October 10, 2002 issue of Network Computing, NetSupport Manager 7.0 is described as a sure thing thanks to its exceptional performance, enterprise-class deployment and manageability, and wide OS support."

Alpharetta, GA -- October 10, 2002 -- NetSupport Inc. announced that Network Computing Magazine has awarded NetSupport Manager 7.0 its Editor's Choice honor in a comparative review of remote control software. Featured in the October 10, 2002 issue of Network Computing, NetSupport Manager 7.0 is described as a sure thing thanks to its exceptional performance, enterprise-class deployment and manageability, and wide OS support."

The Network Computing Real-World Labs® team in Syracuse, NY thoroughly tested NetSupport Manager against sixteen other remote control products. The review reports that NetSupport Manager took top honors because of its excellent performance, enterprise-class deployment and manageability, and reasonable price."

To be chosen by one of the most respected publication testing labs in the industry is a great honor." stated David Auwarter, CEO, NetSupport. We are extremely proud of our continued progress in what is a highly competitive marketplace, and view this award as further indication of the value of our technology and the quality of our staff in supporting our customers."

For the complete review, please visit: http://www.nwc.com/1321/1321f4.html or purchase the October 10, 2002 issue of Network Computing Magazine.

Created in 1989, NetSupport Manager enables administrators, help desk representatives, tech support, and telecommuters to remotely control and manage remote or networked PCs. NetSupport Manager allows busy IT personnel to take care of remote tasks without ever leaving their desks. File updates, software installations, employee training, automated tasks, server maintenance and help desk support can all be taken care of remotely from a central location. NetSupport Manager features a range of powerful, secure tools designed to deliver a complete remote PC maintenance and support solution over a LAN, WAN and the Internet.

About NetSupport, Inc.

NetSupport is based in Alpharetta, Georgia, with regional North American offices in Florida, California and Canada and is a member of the United Kingdom based PCI Group of Companies. Software products include NetSupport Manager, NetSupport School, and NetSupport TCO - supporting Microsoft (NASDAQ: MSFT) operating systems. NetSupports software products feature desktop management, remote control, computer lab instruction and additional functions that enable teaching, training, help desk support, telecommuting and IT management of PC Networks. For more information on NetSupport call 1-888-665-0808 or visit www.netsupport-inc.com.

# # #

NetSupport Inc.

Contact: Jenni Hilton

Press & Marketing Manager

770.205.4456, j.hilton@netsupport-inc.com