Tempest Technology Ltd provides Billing Solution for Genweb

Kent based, Tempest Technology, has successfully implemented an outsourced billing service for the City based business communications solution provider, Genweb Ltd.

Genweb is a dedicated business-to-business service provider, with emphasis on maintaining high-level service delivery. Genweb has entered into joint ventures with several highly reputable suppliers who assist them to provide a complete communications solution and still remain your single point of contact.

Tempest is delighted to have become one of these partners and has successfully completed the first month's bill run. The flexibility of the billing system was crucial as Genweb had existing tariffing and discount schemes that had to be maintained. They also needed to produce both paper and electronic bills, and to be able to bill calls from multiple Carriers CDR's as well as those from their own Switch. The second phase of the project is to produce interconnect reconciliation reports for their Switch based services which will be possible from the same system.

Marissa McConville, Business Operation Manager at Genweb said, " We previously did all of our customer billing in-house, but as our customer base has grown, it has become increasingly complex and time-consuming. Out sourcing our billing has saved us a lot of time and has enabled us to concentrate on what we do best, delivering our business solutions to new and existing customers."

For further information about Tempest Technology please call the Sales Team on 01843 232502 or e-mail sales@tempest-technology.com.
For further information about Genweb Ltd please call 0870 830 0608 or e-mail customerservice@genweb.co.uk