Major Web Site Addition Targets Improved Information Exchange and Communication between SAI, Customers and the Media.

SAIs revamped Web site provides information for customers and others interested in call accounting/telemanagement software. Recent addition called the NewsRoom" offers additional content about SAIs products and services and general interest telecom and telemanagement information.

El Dorado Hills, CA -- (November 13, 2002) -- SAI, a leading telemanagement application service provider, today announced the launch of a new addition to its Web site called the NewsRoom.

The NewsRoom is designed to enhance communication and serve the information needs of several important groups -- the media, customers and others interested in the telemanagement industry and the operations and history of SAI. It offers quick access to information about telemanagement advances and trends as well as SAI innovations, products, services, customers and management.

The NewsRoom provides easy access to a clearinghouse of information not previously included in our Web site," said David L. Schmidt, SAI founder and president. It's a ready resource for anyone needing information about who we are and what we do."

The NewsRoom includes an exhaustive section on SAIs products and services; contact names and numbers for easy access to information; bios and photos of company management; news releases; a history of SAI complete with timeline; customer testimonials; SAIs TieLine newsletter (in both HTML and PDF format); articles about SAI and its products; telecom resources; and a sitemap to help visitors quickly find the information they need.

Though it has a new look and feel, the NewsRoom compliments SAIs existing Web site by centralizing a great deal of information in a single location.

Future development of the site will focus on adding more information about SAI and the telemanagement industry, and on streamlining and improving the user experience. Continuing feedback from the media and customers is welcome to assure that the focus remains appropriately on the end-user.

For more information, contact SAI at (800) 775-0025 or visit www.sierragold.com/newsroom.

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About SAI
SAI (www.sierragold.com) develops, manufactures, and markets the award-winning Sierra Gold line of web-centric virtual telemanagement products, services, and solutions for Fortune 1000 companies across a broad base of industries including hi-tech, financial, utilities, education, entertainment and retail. Headquartered in El Dorado Hills, California, SAI services over 1,000 locations across the United States and Canada as well as in many countries overseas, and supports all major manufacturers of wired and IP Telephony voice communications products, including Avaya, Nortel, Siemens, Cisco, 3Com and others.