New system for employee retention. Low-cost/no-cost solutions for small businesses.
Alice Errett learned the hard way. The struggle to find reliable and loyal employees for her service business, almost put her OUT of business. Out of desperation, she created her own highly successful, employee retention system. Solving employee turnover became a passion, which she now shares in her new e-system, How to Find and Retain Fantastic Frontline Employees.
11/18/2002,Shawnee, Ks.-- Alice Errett, president of The Aldex Group, an employee retention consulting company, has just released her new employee retention e-system called, How to Find and Retain Fantastic Frontline Employees. The electronically delivered system is the first of its kind for employee retention.
"There are so many books on employee retention on the market," says Errett, But none of them deal with the two primary problems that I faced as a business owner: how to find and retain frontline employees in particular, and what solutions were available that I, as a small business owner, could afford. My system addresses these concerns."
Though the system is delivered as an e-book, Errett is careful to point out that it is not just a document. When using the system, the reader is guided through the steps of loyal employee retention-building. Checkpoints are included at strategic points in the system. At each of these, the reader is instructed to send an email to a unique address. The email is read and answered by Errett and her staff. Its like of like having a retention consultant on-call," says Errett. Reading is a passive act," says Errett. My system calls for specific action on the part of the reader. And we follow up to ensure that the reader is making progress.
Erretts, electronic system is a step-by-step guide for each stage in employee retention. It covers unique topics including: where to find the best frontline employees -- hint -- its not the help wanted ads, the number one reason for frontline employee turnover and what to do about it, and the 5 keys for long-term employee loyalty. Each topic includes specific examples, templates, and support documentation.
While the cost of frontline employee turnover varies by industry and reporting method, it is clear that businesses are losing millions when turnover isnt controlled. Errett reports that, By the nature of their positions, frontline employees deal with customers and clients. When the frontline employees change, customers have to re-acquaint themselves with the business. Do that very often, and the customer moves on to a more stable vendor. The hidden cost of frontline employee turnover is the astronomically high cost of customer turnover."
"Even in a down economy, businesses struggle with entry-level and frontline employee turnover. And the cost of employee turnover, particularly frontline turnover, is mind-bogglingly expensive. My system provides low-cost/no-cost solutions that any business owner can implement quickly and begin to see positive results right away," says Errett.
How to Find and Retain Fantastic Frontline Employees is available at, http:www.fantasticfrontline.com for $84.95, or by calling 866-781-2417.
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