Celtic Communications Launches New Corporate Web Site

New Online Presence Focuses on Customer Care and Value Add Telephony Information

Pompano Beach, Florida November 22, 2002: Celtic Communications announced today the launch of its new site, located at http://www.CelticCommunications.com. The Pompano Beach, Florida-based firm designs, develops, installs and supports fully integrated convergent telephony solutions for small and mid-size enterprises.

Beyond simply offering corporate information, the company's new web site provides tools and content to help decision makers better understand telephony and communications. According to Michael Cory, Celtic Communications' President, "Our new site is truly an extension of how we take the complexity out of telephony and communications solutions for our clients. Businesses that want to make informed decisions with regards to convergent telephony systems will appreciate the resources offered by our site." The new site offers a telephony glossary, implementation case studies, multimedia presentations, white papers and other online resources.

In following with the company's focus on customer care, the new web site also offers important customer service tools such as a library of downloadable product user guides and a section to allow customers to get answers to frequently asked support questions. According to Jill Mulligan, Celtic Communications' Director of Account Management, "Our new site offers yet another customer care channel, one that is there for our clients 24 hours a day, 365 days a year."

The site also presents extensive information about the different services offered by the company, which include convergent telephony, contact center, infrastructure, support and consulting solutions. Information about the different product lines available from Celtic Communications is also available from the site. Some of the manufacturers currently represented by Celtic Communications include Comdial, SpectraLink and Polycom.

About Celtic Communications

Celtic Communications designs, develops, installs and supports fully integrated convergent telephony solutions for small and mid-size enterprises. Celtic Communications architects the complexity out of telephony solutions and delivers robust communications infrastructures that increase profitability, maximize customer value, improve customer service, reduce costs, monitor and measure performance, and improve personnel productivity. For more information, call 1-954-968-4028, or visit http://www.CelticCommunications.com.