Axiom Joins Juniper Networks IP OSS Alliance For Rapid Delivery of Services Including Voice and Content

- Combined Solution Aims To Reduce Operational Costs and Enable Rapid Response To Customer Demand -

Reading, United Kingdom 12th December 2002 -- Axiom Systems Limited, an innovative provider of Service Delivery software today announced it has joined the Juniper Networks IP OSS Alliance (IOA) to enable the rapid delivery of advanced services with a rapid return on investment, improving time to profit.

New communication infrastructures for public and private networks, using data, voice, and video are serving millions of users around the world. Juniper Networks provides high-performance, scalable systems tailored to meet the needs of these evolving IP infrastructures, while Axioms Order-to-Service (O2S), Inventory Management (IMS) and Service Activation Framework Environment (SAFE) enable Service Providers to roll out new service offerings at greater speed, to more users.

Juniper Networks and Axiom together offer a number of key benefits to the Service Provider:

·   Reduced operational costs:
Automated service activation significantly reduces the time and effort required to configure sophisticated services.
·   Configuring, maintaining and scaling the network:
Automated provisioning of IP services on platforms that support high density, low and high-speed interfaces and with common software across all devices.
·   Resource utilisation: Maximises use of resources throughout the entire Service Delivery process.
·   Service profitability: Increases customer satisfaction and loyalty, thus encouraging increased business and profitability.
·   Customer service and impact analysis:
Relates network faults to the customer, highlighting the services affected by them.
·   Fault prioritisation:
Enables prioritisation of network fault resolution based on the value of services and customers.

Service Providers who can add value with application services such as application hosting, voice-over-IP, Virtual Private Networks and distributed video in addition to broadband connectivity and transport are leading the way in revenue gains. But, if they are to lead in penetration, customer satisfaction and profitability over time, they need to implement end-to-end process automation. Providers can gain real competitive advantages through automated control over applications, policies and services.

Hema Ganapathy, Senior Portfolio Marketing Manager at Juniper Networks said, "Multi-service Internet infrastructures present complex network management challenges for Service Providers of all types. Axiom has developed a technology that extends the functionality of Juniper Networks products to deliver a robust and flexible Service Delivery solution."

Alex Evans, Chief Executive Officer of Axiom said, The partnership between Axiom and Juniper Networks offers the Service Provider complete visibility of the entire Service Delivery process, from customer request to activation of the network elements. Traditionally, order entry and activation processes have been labour intensive, leaving the whole process open to mistakes, misunderstandings and wasted time. We look forward to working together with Juniper Networks to deliver the new revenue-generating opportunities and lower costs that Service Providers have come to expect."

About Axiom
Axiom, www.axiomsystems.com is an established provider of Service Delivery Software incorporating Order-to-Service (O2S), Inventory Management (IMS) and Service Activation. The comprehensive product suite, AXiOSS is crucial for enabling companies to raise quality of customer service, drive initial sales, generate loyal customers, obtain repeat business, and for it all to work more efficiently than traditional methods.

Privately held, Axiom Systems is headquartered in Reading, United Kingdom with offices in Austria, France, Germany, Belgium, Italy, Spain and Denmark.