Noble Systems on Par with Clients at Inaugural Users Group Conference and Noble Open Golf Tournament Contact center technology solution provider adds value for clients with Users Group events

Noble Systems Corporation, a global provider of contact center automation technology, announces the success of its first-ever Users Group Conference. Designed to enhance the clients investment in the ATOMS contact center management solution, the SNUG Conference 2002 offered a variety of benefits for its members. Held in Atlanta, GA from April 24 – 26, 2002, the Select Noble Users Group featured networking, training and information sessions and activities. The event was followed by the inaugural Noble Open golf tournament on Saturday, April 27.

Noble Systems on Par with Clients at Inaugural Users Group Conference and Noble Open Golf Tournament
Contact center technology solution provider adds value for clients with Users Group events
Atlanta, GA – May 3, 2002: Noble Systems Corporation, a global provider of contact center automation technology, announces the success of its first-ever Users Group Conference. Designed to enhance the clients investment in the ATOMS contact center management solution, the SNUG Conference 2002 offered a variety of benefits for its members.

Held in Atlanta, Georgia from April 24 – 26, 2002, the Select Noble Users Group featured sessions and activities focused on further developing the relationship between Noble Systems and its clients. Attendees received dedicated product training, discovered new technologies, learned how to optimize their use of the ATOMS system to grow their businesses. A special session featuring Intels John Amein introduced contact center leaders to emerging technologies for increasing call center capacity and efficiency.

The Users Group Conference was followed by Noble Systems inaugural hosting of the Noble Open Golf Tournament. The tournament was played at the Hampton Golf Village course north of Atlanta on Saturday, April 27.

Future plans for the Users Group include continued user meetings, as well as the creation of a member website and an e-mail newsgroup, the opportunity for on-going advanced system training, and the formation of a Steering Committee of client representatives.

Jim Noble, Jr., President and CEO of Noble Systems, said Our vision for the Selected Noble Users Group is to enrich the relationship between Noble Systems and its clients. I believe that we surpassed our goals for our first SNUG Conference. We had a great turn-out, with a fantastic level of participation and support from our clients. We are looking forward to further interaction with the Users Group, as we continue to work with out clients to add value to their investment in the ATOMS solution suite."

About Noble Systems
Noble Systems Corporation is a global provider of complete contact center automation solutions. 15,000+ agents at more than 500 client installations worldwide conduct business from Noble Systems workstations using the ATOMS® suite of contact center technology. Noble Systems is a part of the worlds leading customer communications organization, with operations in more than 30 countries. Founded in 1989, Noble Systems manufactures, sells and supports award-winning contact center automation solutions, including predictive dialing, inbound ACD, blended call processing, digital recording, quality control/monitoring systems, web integration functionality and graphical enterprise-wide workforce management.

For more information on this news item or the company, contact Lee Allum at 1.888.8NOBLE.8 x538 or via email at lallum@noblesys.com, or visit Noble Systems online at www.noblesystemscorp.com.
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