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Strategic Alliance Between Telephonetics And Vodat Solutions Delivers Voice Activated Dialling Across An Ip Network For The First Time
Speech technology specialists Telephonetics have formed a strategic alliance with Voice over Internet Protocol (VoIP) supplier Vodat Solutions to deliver speech recognition voice activated dialling across an IP network for the first time.
Hemel Hempstead, UK--Speech technology specialists Telephonetics have formed a strategic alliance with Voice over Internet Protocol (VoIP) supplier Vodat Solutions to deliver speech recognition voice activated dialling across an IP network for the first time.
By offering a fully featured model of our speech activated ContactPortalŽ alongside Vodat Solutions existing ASP* services, we can jointly provide small to medium enterprises (SMEs) with a complete managed service for voice, video, voicemail and voice activated dialling across the TCP/IP** network - a true VoIP solution," says Paul Welham, sales and marketing director of Telephonetics.
This means customers who pay an easily manageable monthly subscription charge will benefit from the substantial on-going cost savings that the ContactPortalŽ can achieve combined with a high value feature-rich managed service without the need for an expensive internal voice network," he adds.
And because theres no large capital outlay, companies can take advantage of speech recognition and IP developments now, at little or no risk."
The new VoIP ASP service is based on Telephonetics ground-breaking ContactPortalŽ system, which uses advanced speech recognition technology to answer, transfer and make telephone calls. It also allows staff to filter out calls from people theyd rather not speak to and forwards calls to employees wherever theyre working.
"By providing speech recognition as a VoIP ASP model, we can provide companies with fast internet access, cheap calls and a sophisticated speech recognition solution," says Alex Waterman, managing director of Vodat Solutions, whose customers include Timberwise and construction group Willmott-Dixon.
Companies dont have to make a dual investment in voice and data networks, nor do they need to invest in phone systems or PABXs," he adds. We simply supply them with a phone to plug into their existing data network." ENDS
- ASP (application service provider)
- TCP/IP (Transmission Control Protocol/Internet Protocol)
About Telephonetics (www.telephonetics.co.uk)
Telephonetics specialises in the development of high-end digital computer telephony and speech recognition projects from conception through to specification, software creation, hardware installation and support. Its clients include large corporations, who rely on Telephonetics for its detailed and specialist knowledge of computer telephony and speech recognition.
Wholly owned and funded by the founders, Telephonetics currently controls approximately 75% of the UK multiplex cinema IVR market. It also provides bespoke developments, generic products and managed services for other industries, and has a blue chip client base that includes BT Cellnet and Avaya. Its solutions use best of breed open-systems technology from Aculab, Intel, Philips Speech Processing and Nuance.
About Vodat (www.vodat.co.uk)
Vodat was established as a specialist IP provider back in 1999. A fully Limited Company with self funded UK financial backing, we have invested heavily in our high-tech offices and a Digital Exchange Centre in London from which we provide the managed service to customers across the UK.
We partner with major communications providers such as Fibernet and leading IP software suppliers across Europe to offer highly cost-effective IP services that are affordable to small-to-medium sized companies. The Vodat Managed Solution is unique in that it is targeted at smaller companies who really stand to benefit from its affordability, and has been proven to deliver tangible business benefit to our customers, including the AcNet Partnership accountants group, Timberwise and the construction group Willmott-Dixon.
For further information, please contact:
Paul Welham
Sales & Marketing Director
Telephonetics - "Making Sound Business Sense"
www.telephonetics.co.uk
Tel: +44 (0)1442 242 242
PaulW@TELEPHONETICS.CO.UK
Alex Waterman
Managing Director
Vodat Solutions
Tel: + 44 (0) 870 330 0850
Email: alexw@vodat.co.uk
or Tracey Williams, PR Consultant: +44 (0) 1225 723237
twpr@compuserve.com
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