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All Press Releases for January 16, 2003 Subscribe to this News Feed    
 

Scentiments.com receives BizRate.com "Circle of Excellence" Platinum Award for Holiday 2002.This is the second consecutive year for this award.

Scentiments.com has been recognized by BizRate.com as one of only 20 top e-tailers for outstanding performance over the 2002 holiday season. These select awards are based on direct, unbiased feedback from more than 1.5 million customer surveys - collected at the point-of-sale and after delivery of goods - on over 2,000 merchant sites over the course of the 2002 Holiday Season (Nov.25-Dec.25)

Pompano Beach, FL (PRWEB) January 16, 2003 -- Scentiments.com has been recognized by BizRate.com as one of only 20 top e-tailers for outstanding performance over the 2002 holiday season. This is the second consecutive year for this award. These select awards are based on direct, unbiased feedback from more than 1.5 million customer surveys - collected at the point-of-sale and after delivery of goods - on over 2,000 merchant sites. Scentiments.com was one of four winners in the Health & Beauty category.

"We want Scentiments.com to be synonymous with customer service," said CEO Howard Wyner. "All of us at Scentiments.com have committed ourselves to provide the customer with complete satisfaction. The fact that we've won the BizRate.com award two years in a row shows our efforts to provide top-notch service to our customers. This award was based on customer feedback, which we consider the most important indicator of our success. The internet shopper has spoken."

In order to win a " Circle of Excellence" Platinum award, BizRate.com e-tailers must demonstrate outstanding performance during the 2002 holiday season (November 25 - December 25) and be in the top 8% of total Gold Merchants Point-of-sale survey volume and achieve a performance rating above the Bizrate.com Gold Star average on seven service metrics.

Gold Star merchants allow themselves to be surveyed at the point of purchase by consumers regarding their online shopping experience. In addition, BizRate.com surveys customers a second time after a purchase has been delivered to better quantify such items as on-time delivery and a customer's intent to return to the merchant in the future. BizRate.coms monitoring system is free of charge to merchants, and ratings are unbiased buyer ratings - to ensure the independence of all ratings.

About Scentiments.com
Since 1998 Scentiments has been a leading discount retailer of brand named mens and womens fragrances. Scentiments offers 1,000s of brand named fragrances with savings of up to 80% off. All products are available through its web site www.scentiments.com.

About BizRate.com
Founded in 1996 and based in Los Angeles, BizRate.com (www.bizrate.com) is the leading comparison shopping site on the Web. Connecting millions of buyers to thousands of sellers in a single, organized location, the site provides the best efficiencies for both buyers and sellers. Recently voted one of the Top 100 Web Sites for 2001" by PC Magazine, BizRate.com's marketplace offers shoppers access to a powerful product search engine, standardized check-out, exclusive deals, "hot" product listings and gift guides to empower consumers to "shop smartly" across 20 popular store categories and more than 2,000 merchants. Through BizRate.com's unbiased consumer rating system, compiled exclusively from point-of-sale and fulfillment surveys of participating merchants, shoppers can compare merchants across 10 service dimensions. BizRate.com ratings appear on Consumer Reports Online and in Consumer Reports magazine.

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CONTACT INFORMATION
Howard Wyner
Scentiments.com
954-971-5810
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