Changes in the Elix executive team

The company nominates an executive team that will ensure stable and continuous growth

Montreal, Quebec, 14 January 2003 -- Elix, a world leader in self-service and agent-assisted touchpoint solutions for contact centers, first announces François Rainvilles nomination as Chairman of the Board of Directors. As his first significant act in this role, Mr. Rainville announced the nomination of François Rodrigue as president of the company. François Rainville stressed his great confidence in seeing Mr. Rodrigue take operational control of the enterprise that he founded 15 years ago. Mr. Rainville founded PRIMA in 1988, which, after the merger with Mediasoft Telecom in 2000, became the new entity Elix. François Rodrigue is a high-calibre manager with the right profile to pursue the set objectives and maintain stability and continuity," said François Rainville, who takes over the position of Chairman of the Board, replacing Andre Thompson, who assumed this role for 5 years.

Mr. François Rodrigues management and financial background in the high technology sector will guarantee success for Elix. As Vice-President Finance, Commercial Simulation and Training at CAE Inc., Mr. Rodrigue demonstrated convincing know-how, solid determination, and efficient initiatives where the bottom line and a customer-centric approach prevailed.

The field in which Elix operates is stimulating and full of challenges. With François, the Board of Directors and the whole executive team, I intend to continue building and promoting Elixs expertise in the competitive and ever-changing field of computer telephony while making the most of the companys resources, both human and material, in order to lead Elix to a brilliant future centered on customers satisfaction," said François Rodrigue, president of Elix.

M. Rodrigue took office on December 5th 2002.

About Elix
Elix is a world leader in self-service and agent-assisted touchpoint solutions for contact centers. The company offers a complete suite of products and services for the development of contact center and telecommunications services, including: IVS for the development of interactive services such as telephony, voice, fax, voice recognition, Internet, and text-to-speech; Elix Maestro for the creation of contact center applications using IVR, CTI, speech recognition, fax, and text-to-speech; Elix Impresario, an advanced agent productivity toolbar; and Elix Presto, a selective data collection engine. Elixs mission is supported by Intel Communications Funds, Bell Mobility Investment, Fondaction, and GTI Capital. More information about the company is available at www.elixonline.com.
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Information:
Elix
Rita Azrak
Director, Marketing and Communications
rita.azrak@elixonline.com
Tel.: +1.514.768.1000, ext. 2323
Fax: +1.514.768.7680

Verrecchia Group Communications Inc.
Michele Fortier
Email: michele@vergroup.com
Tel: 514-935-0166 ext.150
Fax: 514-935-0162