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eCRM/CRM/CMS vs Web Analytics and Measurement - Ratio One Build Alliance with WebtraffIQ
Ratio One http://www.ratioone.com a leading provider of collaborative solutions builds an alliance with WebtraffIQ http://www.webtraffiq.com to offer web analytics and email tracking as part of its portfolio of services to its clients.
27 February, Month, 2003, London, UK
http://www.ratioone.com">Ratio One Build Alliance with http://www.webtraffIQ.com">WebtraffIQ
http://www.ratioone.com">Ratio One comes together with http://www.webtraffIQ.com">WebtraffIQ to offer Web Analysis to its clients
http://www.ratioone.com">Ratio One http://www.ratioone.com a leading provider of collaborative solutions builds an alliance with http://www.webtraffIQ.com">WebtraffIQ http://www.webtraffiq.com to offer web analytics and email tracking as part of its portfolio of services to its clients. Both companies have been working together since the latter part of 2002, and were originally brought together by a mutual customer for whom http://www.ratioone.com">Ratio One was retained as the Intranet systems tester for the company, and WebtraffIQ provided web measurement. It became apparent that by putting these two skill sets together a fuller service would emerge.
It is envisaged that http://www.webtraffIQ.com">WebtraffIQ will be incorporating http://www.ratioone.com">Ratio One's knowledge of the following assisting in the further development of WebtraffIQs products and ser vices.
- Information audits Installation and Configuration
- Exchange and file share integration
- Security Backup and disaster recovery
- Remote and Internet access options
- Virus protection
In return http://www.ratioone.com">Ratio One will integrate another service to its current offerings, which will be adding value into projects and developments such as: - Website Development, Corporate Portals, Extranets, Content Management Systems. Furthermore, http://www.webtraffIQ.com">WebtraffIQ's offering will be included in two key areas of the http://www.ratioone.com">Ratio One project methodology e.g.
- Project Definition
- Technical Design Build
- Pre and launch Testing via http://www.webtraffIQ.com">WebtraffIQ
- Continual real-time testing via http://www.webtraffIQ.com">WebtraffIQ
Marcos Richardson, European Director at http://www.webtraffIQ.com">WebtraffIQ comments, The benefits of adding our range of products and services to what http://www.ratioone.com">Ratio One offers is a tremendous opportunity to develop http://www.webtraffIQ.com">WebtraffIQin line with customer needs. We constantly strive to build WebtraffIQ, addressing what our potential and existing clients desire from web analytics / web metrics for future and current environments. With the increased use of customer relationship management [CRM] and content management systems [CMS], it is apparent that these sectors require robust and accurate web analytic products and services that are flexible enough to operate with them easily and safely. "
Max Aitken, Chief Executive at http://www.ratioone.com">Ratio One comments, The http://www.webtraffIQ.com">WebtraffIQ system will be integrated into our products and services, on a per project basis to help us develop new and existing projects that we work with. What is extremely beneficial is enhancing usability issues that we already adhere to and building it into customer relationship management [CRM] software we build for clients.
Aitken adds, We believe that many other organisations will have to adopt similar processes as more useful data becomes available using services such as http://www.webtraffIQ.com">WebtraffIQ. For example, its crucial for us to see how individuals navigate and interact with Internet, Intranet, Extranet and related technologies, so that we deliver even more cost effective services at an even higher standard."
----Notes to editors----
This press release in available in PDF, plain text and Word formats.
Photographs are available of Marcos Richardson, European Director of http://www.webtraffIQ.com">WebtraffIQ and the http://www.ratioone.com">Ratio One team.
http://www.ratioone.com/a_history.asp">About Ratio One:
http://www.ratioone.com/a_history.asp
http://www.ratioone.com">Ratio One has helped companies of all sizes build collaborative solutions for three and a half years. Originally founded in Oxfordshire, the company is now based in London, close to Tower Bridge.
http://www.ratioone.com">Ratio One believes that the worth of IT investment lies in knowledge, rather than in hardware, software, or systems. Ratio One help people find, use and manipulate this knowledge effectively in order to improve productivity. Effective collaboration helps dramatically improve results: this goes for employees on the same floor of a building or business partners spread across continents.
The company has been built largely on Microsoft server products. For collaborative solutions, the world's largest software company has other vendors beat: there's nothing as widely accepted, easy to use or as cost-effective. Where there are gaps, they have our own software modules and we work with an alliance of specialist solution providers.
http://www.webtraffiq.com">About WebtraffIQ:
http://www.webtraffiq.com
http://www.webtraffIQ.com">WebtraffIQ is an advanced real-time visitor tracking and reporting analysis solution for business web sites and e-commerce enterprises. Our system has undertaken a four-year research and development-testing period and is used by over 400 individual web sites.
http://www.webtraffIQ.com">WebtraffIQ provides a state-of-the-art campaign tracking service which enables clients to see how various online & offline marketing techniques are working, in effect creating a rich picture of a web site's activities.
http://www.webtraffIQ.com">WebtraffIQ's clients include: Business Link [Kent], Mando Group, Perceptor, Reuters, Sky One, Royal Chartered Institute of Surveyors [RICS], Tiscali UK.
----Contact----
http://www.ratioone.com">Ratio One:
Max Aitken, Chief Executive
Telephone: 020 7378 4480, Fax: 020 7378 4490
Address: http://www.ratioone.com">Ratio One Ltd, 54 Maltings Place, 169 Tower Bridge Road, London SE1 3NA.
Ratio One Email mailto:info@ratioone.com, http://www.ratioone.com">Ratio One Website: http://www.ratioone.com
http://www.webtraffIQ.com">WebtraffIQ:
Marcos Richardson, European Director
WebtraffIQ Email mailto:webtraffiq@elementalpr.co.uk, http://www.webtraffiq.com ">WebtraffIQ Website: http://www.webtraffiq.com
Telephone: +44 (0) 20 7681 0187
Address [UK Office]:
http://www.webtraffIQ.com">WebtraffIQ, 44 Parkway, Camden, London NW1 7AH, UK
Elemental PR:
Tim Gibbon, Account Director, Elemental PR, Elemental PR Email mailto:webtraffiq@elementalpr.co.uk,
Direct Telephone: +44 (0)20 8586 5767, Mobile: +44 (0)7930 375663,
Fax: +44 (0)870 1308135, http://www.elementalpr.co.uk">Elemental PR Website http://www.elementalpr.co.uk
Address: 30-32 Southampton Street, Covent Garden, London, WC2E 7HE
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