(PRWEB) February 28, 2003
Phoenix-Based Measure-X Joins NTCA As Associate Member
For Immediate Release
Feb. 28, 2003
Contact: Tom Ellis
Ellis Communications, L.L.C.
Phone (623) 780-4558
PHOENIX, Ariz. Â Measure-X, a Phoenix-based firm that specializes in helping telecommunications companies improve their customer service and sales, has joined the National Telephone Cooperative Association as an associate member.
ÂOur new membership creates a perfect relationship for us and NTCA because we share a common mission,Â said David Saxby, president of Measure-X. ÂEducation is a major component of the services we provide to the telecom industry and NTCA is dedicated to providing a broad range of educational programs to its members.Â
Measure-X helps improve customer service at telecoms in four ways Â initial measurement of service levels, employee training, employee recognition and ongoing measurement as a follow-up to determine if desired service levels are reached and maintained.
For more information on Measure-X, call 888-644-5499 or visit its Web site at http://www.measure-x.com.