Converse Software Increases Commitment to Outsourcers by Joining MSPAlliance.

Innovative provider of Service Level Management Software joins service provider trade and business development group.

The MSPAlliance, the leading trade and business development group for the IT outsourcing industry, today announced the addition of Converse Software LLC to its membership. Converse Software, based in Burlingame, CA, markets software solutions that provide real time alarm management, performance reporting and service level management - enabling increased delivery of service at a reduced cost.

We are very pleased to have Converse Software as a member of our organization," said Charles Weaver, President of the MSPAlliance. Their knowledge and expertise regarding the definition, measurement and reporting on service level agreements will be a positive contribution to our members."

The MSPAlliance has over 90 members worldwide representing companies in various fields all relating to the IT outsourcing industry. The MSPAlliance offers its members a variety of useful programs and tools such as the Business Development Matrix, the Buyers Guide, and an advisory board focused on providing ITIL best practices standards.

Managed service providers and other IT outsourcing organizations are always looking to provide their customers with increased levels of service while keeping costs under control." said Gary Read, CEO of Converse Software. Our product suite is designed to install quickly but still provide the depth of functionality required to provide top quality remote monitoring and management."

If you would like more information on how to join the MSPAlliance or how your company can benefit from membership please contact Karissa Weaver at Karissa@mspalliance.com or 530.566.1273.

About MSPAlliance:
The MSPAlliance was founded in 2000 as MSPNews in order to bring clarity and definition to the service provider industry. In an effort to meet the ever-changing needs of its clients, MSPNews soon evolved into The MSPAlliance, a consulting firm focused on helping its clients with marketing, lead generation, business development, and help with mergers and acquisitions through KW Associates Inc. (http://www.kwassociatesinc.com) an affiliate company.

In December of 2002 the MSPAlliance was given the opportunity to carry on the operations of the Strategic Sourcing Advisory Council (SSAC) formerly known as the MSP Association, and continue their Standards Based Initiatives (through ITIL), Service Quality Management Initiatives (SQMI) and Customer Advisory Programs. The MSPAlliance has successfully transitioned over all former SSAC members and has successfully set up an Advisory Board to carry on these initiatives.

The MSPAlliance offers a three-pronged approach: Consulting services, lead generation, marketing and business development leads. Best practices and industry education programs driven by a separate board of directors and Mergers and acquisitions within the MSP industry through an affiliate company, KW Associates Inc.

About Converse Software:
Based in Silicon Valley, California, Converse Software is a premier provider of cost effective service level management solutions that enable rapid ROI. Its principals have accumulated many years of expertise in leading development, sales and marketing organizations at vendors such as BMC Software, Micromuse, Boole & Babbage, Candle Corporation and others. Existing customers include a regional county government, Benton County, an e-learning health-care provider, WeAreHIPPA, a web hosting and managed service provider, Profitability.Net, and a worldwide religious organization, First Church of Christ, Scientist.

For more information, visit http://www.conversesoftware.com