OSC to Resell Telelogues Automated Directory Assistance Service

OSC, a Platinum Equity company and leading outsource provider of telecommunications services, announced today that it has incorporated into its directory assistance (DA) service offering, Telelogues Voice Directory Assistanceä (VDA). Telelogues VDA is the only deployed automated local and national DA service that functions much like the best human operators.

Tuesday, March 4, 2003

OSC, a Platinum Equity company and leading outsource provider of telecommunications services, announced today that it has incorporated into its directory assistance (DA) service offering, Telelogues Voice Directory Assistanceä (VDA). Telelogues VDA is the only deployed automated local and national DA service that functions much like the best human operators.

The addition of Telelogues VDA to our suite of services provides a compelling value proposition by allowing us to pass savings to our customers, while maintaining our high quality," stated Kirk Smith, President of OSC.

Telelogues VDA is already implemented and collocated at OSCs central office and integrated with its proprietary operator platform, allowing the VDA application to seamlessly handoff calls to an operator when necessary.

OSC is already servicing customers with the VDA in combination with its human operators. The service makes eligible for automation every residential, business, and government directory listing in the United States, and includes a feature that allows callers to be connected automatically to the requested telephone number. Many DA calls will be automated without any involvement from a human operator.

Telelogue is delighted to partner with OSC. OSCs innovative market strategy positions it well as the first DA provider to embrace DA automation to its fullest capacity," said Robert W. Burke, Telelogues CEO. Our combined services will provide quicker, more consistent, and more accurate 411 listings to callers."

About OSC
OSC, a Platinum Equity company, is a full-service, fully integrated teleservices firm providing directory assistance, operator services, customer service, interactive voice recognition/response services and eServices to other businesses. The Company's service offerings are designed to enable its clients to focus internal resources on their core competencies while helping them to increase revenues, improve service quality and reduce costs. For more information on OSC and the services they offer, call 1-800-658-2143, or visit their web site at www.osc.com.

Contact
Mike Bird
Vice President, Sales
OSC
800-658-6041
sales@osc.com

About Platinum Equity
Platinum Equity (www.peh.com) is a global acquisition firm specializing in the strategic operation of mission-critical companies according to a unique M&A&OSM model of value creation. Since its founding in 1995, Platinum has completed over 40 privately funded transactions, leveraging a multi-billion dollar revenue base derived from the continued growth of its portfolio. With an established infrastructure in North America, Europe, Asia and South America, Platinum employs a workforce of more than 15,000 serving over 600,000 customer sites worldwide.

About Telelogue
Telelogue, Inc. is the leading provider of voice automated directory assistance to telecommunications providers. Headquartered in Iselin, New Jersey, the companys hosted and collocated services include high automation rates for directory assistance carriers, prompt and accurate access to every business, government, and residential listing, a natural dialogue with programmable elements, and partial automation options including screen pop. Web site at www.telelogue.com.

Contact
Mary Luvera
Director of Marketing
Telelogue, Inc.
732-326-5441
info@telelogue.com