CALLCONNECTOR PAY-AS-YOU-GO PREDICTIVE DIALLING INCREASES PRODUCTIVITY AND LOWERS COSTS

CallConnector (www.callconnector.co.uk) the premier online predictive dialling system, has announced the launch of a unique managed service solution for customer contact teams, that increases productivity and lowers costs for outbound sales, telemarketing and customer research campaigns.

London, 5th March 2003 -- CallConnector (www.callconnector.co.uk) the premier online predictive dialling system, has announced the launch of a unique managed service solution for customer contact teams, that increases productivity and lowers costs for outbound sales, telemarketing and customer research campaigns. CallConnector software enables continuous customer contact, and allows agents to call, deploy and log sales or results in real time.

In using the outsourced solution, businesses benefit immediately through increased productivity and also gain competitive advantage through substantially lower costs, flexible payments and eliminating all outbound call charges. Uniquely, the predictive dialling system may be used in combination with a qualified prospect database.

No other system offers pay-as-you-go predictive dialling supported by a regularly updated consumer and B2B database with in excess of 3.5 million prospective customers," commented Tom Bryceland, managing director of CallConnector. We are already making 1 million calls a day, and the flexibility of our systems will enable us to far exceed this volume in the near future, and service clients with up to 800 seats."

CallConnector manages the entire process for corporates or SMEs from installation and set up of a VPN, to the supply of a prospect database operating 24/7. Through better call rates than most least cost routing companies, CallConnector includes the cost of outbound call charges as part of the standard hourly rate.

CallConnector represents a compelling solution because it allows our customers to become a call centre without incurring the cost of buying one," added Bryceland.

The solution includes a scripting application facilitating up to 255 questions, recording information, daily reporting and an itemised breakdown of usage time. Already used by telecommunications providers and financial services companies, CallConnector is set for aggressive growth in line with industry forecasts for increased outsourcing.

Editors Note
CallConnector is a fast growing provider of unique software solutions that deliver predictive dialling for teams of any size throughout the UK and internationally and is a member company of DataLocator (www.datalocator.com)

Contact Details
David Lawrence (david.lawrence@datalocator.com)
Telephone: + 44 (0) 1923 281 700
Mobile: 07952 210 743