Elix IVS wins product of the year

Internet Telephony Magazine awards Elix for its spirit of innovation

Montreal, Quebec, January 22 2003 -- Elix, a world leader in self-service and agent-assisted touchpoint solutions for contact centers, announced, today, that its Elix IVS has won the 2002 Product Of The Year Award" in the January 2003 edition of Internet Telephony® magazine from TMC Labs.

Elix IVS, one of the most powerful IVR solutions on the market today, is a feature-rich development platform designed to build, run, and manage an interactive voice services infrastructure. This development platform helps provide single or multiple services and applications, including IVR systems and other computer-telephony applications. The integration of Elixs VXML 2.0 browser to this already powerful development platform brings Web-based development advantages and content delivery to interactive voice response applications.

According to Internet Telephony editors, Elix has been relentless in the pursuit of its technological vision and released a remarkable solution. Elix IVS was selected because it demonstrates true innovation, which is the hallmark of Internet Telephony Product Of The Year winners.

About Internet Telephony Product of the Year Awards
The Product of the Year award is meant not only to honor the outstanding teams who developed and manufactured the products on the winning list, but also to educate readers on the vast array of offerings in this market. Choosing the winners is a difficult process, and the editorial team spent many hours studying the applications received from vendors, as well as looking through materials collected on its own over the past year.

About Elix
Elix is a world leader in self-service and agent-assisted touchpoint solutions for contact centers. The company offers a complete suite of products and services for the development of contact center and telecommunications services, including: Elix IVS for the development of interactive services such as telephony, voice, fax, voice recognition, Internet, and text-to-speech; Elix Impresario, an advanced agent productivity toolbar; and Elix Presto, a selective data collection engine. Elixs mission is supported by Intel Communications Funds, Bell Mobility Investment, Fondaction, and GTI Capital. More information about the company is available at www.elixonline.com.
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Information:
Elix
Rita Azrak
Director, Marketing and Communications
rita.azrak@elixonline.com
Tel.: +1.514.768.1000, ext. 2323
Fax: +1.514.768.7680

Verrecchia Group Communications Inc.
Julie Galla
Email: julie@vergroup.com
Tel: 604-738-0595