RATE-OUR-SERVICE.COM LAUNCHES NATIONWIDE

INTERNET TECHNOLOGY LEVERAGED TO IMPROVE COMMUNICATION BETWEEN BUSINESS OWNERS AND CUSTOMERS

CHINO HILLS, CA -- Rate-Our-Service.com (ROS), the nations first Internet site created to improve customer feedback directly to business owners, launched its service nationwide this week.

ROS helps businesses offer better service to their customers by providing a web-based forum for consumers. Businesses that subscribe to ROS receive signage and marketing collateral that promote the availability of an Internet site for customer opinions. By proclaiming rate-our-service", business owners communicate to employees that service is of the utmost importance. More importantly, businesses show customers that their opinions count.

ROS allows businesses to customize questionnaires specific to their customers. Plus, the businesses can reward customers that provide valuable opinions by delivering electronic coupons through ROS. ROS aims to help businesses improve the bottom line by making repeat business more likely, with higher customer satisfaction.

Rate-Our-Service.com is another example of how the Internet can efficiently deliver valuable services to both businesses and consumers," stated Chris Healy, President of Rate-Our-Service.com, currently, most people feel powerless when it comes to service-they do not know how, or do not have the time, to relay either positive or negative experiences. This site gives consumers an opportunity to voice their opinions; plus, we have found that businesses have a tremendous need for this type of information."

When users visit ROS, they have an opportunity to detail everything about service received: who provided the service; helpfulness of staff; cleanliness of facilities; waiting times and more. Unlike web-based bulletin boards, the customer responses are sent directly and confidentially to business owners and senior managers. By providing contact information, businesses can follow-up accordingly. In any case, just by providing feedback, consumers will receive an electronic coupon, and businesses will know what works and what doesnt.

Rate-Our-Service.com is a California corporation with business offices in Chino Hills, CA and Holbrook, MA, and technology offices in Whitinsville, MA. For more information, visit ROS web site at www.rate-our-service.com.