PERFORMANCE HOUSE CONSULTANTS TO WORK ALONGSIDE BRITISH INSTITUTE OF FACILITIES MANAGEMENT.

Performance House, the international Performance Management Consultancy, is proud to announce they are working alongside BIFM to provide call centre research services and performance management support for Facilities Management sector.

The Facilities Management sector is growing and changing rapidly. It has been identified by BIFM that there is a requirement for the sharing of knowledge, research and best practice within the sector. Performance House Ltd the experts in communications performance and benchmarking methodologies are currently providing insight for a number of the leading lights in the Facilities Management sector providing benchmarks of service along with opportunities to share best practice throughout the industry. Performance House Ltd were initially asked to carry out a profiling study of the sector and have received a massive response from organisations interested in joining the study.

This is a very exciting opportunity for both organisations, Performance House is very proud to be working closely with the British Institute of Facilities Management. We will be providing insight, best practice and knowledge leadership throughout the sector to assist in the creation of an industry focused on quality rather than quantity" Commented Martin Ashfield Managing Director of Performance House.

The company launched last year, has rapidly acquired a leading role in the performance management and benchmarking field in the public and private sector. It is a member of the British Institute of Facilities Management and an approved training supplier for the Call Centre Association and also works with organisations across a range of industry segments in developing international standards in delivering multichannel customer services.

To Join the British Institute of Facilities Management please email info@performance-house.com