HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff.

The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. Thats not easy, and can be quite pricey. But delivering that kind of consistent service is about to become simpler and more affordable with the launch of a new, live-chat service hosted by C I Host and provided by HumanHelper.com, the brainchild of owner Ryan Wrobel.

C I Host forms partnership to host low cost, live chat support service HumanHelper.com ideal for small, medium-sized companies

BEDFORD (PRWEB) May 1, 2003 -- Keeping customers happy in an online world means being able to answer their questions while they shop on your site and giving them technical support and customer service they need in a timely, efficient and professional way.

Thats not easy, and can be quite pricey. But delivering that kind of consistent service is about to become simpler and more affordable with the launch of a new, live-chat service hosted by C I Host and provided by HumanHelper.com, the brainchild of owner Ryan Wrobel.

HumanHelper.com will be the live-chat service offered to all of C I Hosts 185,000 clients worldwide. No other Web hosting firm will have a premier partnership agreement with HumanHelper.

We are very pleased to be joining Ryan Wrobel in another successful endeavor," said Christopher Faulkner, CEO of C I Host. Because we are the number one Web host for small and medium sized businesses, we know their needs. And an inexpensive way to provide live chat service is at the top of the list."

Wrobel, who also runs a successful job site hosted by C I Host, TechieHunter.com, said he created HumanHelper.com specifically to tackle the lack of high cost live customer-interaction technologies today."

The current click-to-chat services were set up with the large companies in mind, and their prices reflect that," Wrobel said. HumanHelper provides small to medium-sized companies with a low-cost solution to increase their sales and help their customers navigate through their website."

For example, a customer shopping online who has questions about what accessories come with a product could click on the HumanHelper button and ask that question and get an answer immediately -- and help adding the items to the sites shopping cart.

Wrobel has hosted his online job search businesses with C I Host for more than two years and said he immediately thought of them for the live chat service.

C I Host is a leader in the industry and has a great client base," Wrobel said. They have been excellent to work with on TechieHunter.com and they will be our only Web hosting partner for HumanHelper."

C I Hosts dedicated server clients each have their own dedicated technical support associate, and Wrobel said his C I Host contact is like my right hand guy. He makes sure our site is always up and if any problems arise, he is right on top of it."

C I Host will also run all the applications for HumanHelper.com.
Our goal is to help our customers succeed, and this is one more way to make sure they have all the online business tools they need to do that," Faulkner said.

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About C I Host

C I Host (www.cihost.com), is a Web hosting and Internet solutions provider, domain name registrar (DNR) and application service provider (ASP) serving 185,000 individual consumers and businesses in 179 countries worldwide.

C I Host creates business-class Web hosting solutions for the small- and medium-enterprise (SME) market, with the broadest portfolio of managed hosting and value-added services in the industry. C I Host is accredited by ICANN to register domain names.

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Editorial Contact:

Nancy St. Pierre
C I Host
(888) 868-9931 x 9426
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