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Message Time Wins Prestigious 2003 CRM Excellence Award for second year in a row.
Message Time is a suite of high technology tools of the 21st century... integrated into a single, total solution package.
Seattle, WA - May, 2003 (Customer Interaction Solutions) -- Message Time a global leader in Unified Communications and Customer Relationship Management solutions, today announced that it has been awarded a 2003 CRM Excellence Award for the second year in a row by Customer Inter@ction Solutions® Magazine, published by the long-standing call center industry publisher Technology Marketing Corporation (TMC). The award was given to Message Time based on the numbers and success of its Unified Communications and Customer Relationship Management solutions. Message Time has offices in 20 States and the technology is currently being used by over 100,000 subscribers.
Message Time is a suite of high technology tools of the 21st century... integrated into a single, total solution package which includes: communications, phone system, fax, email, contact management, file management. calendar, tasking, information-gathering, and "CRM" (Customer Relationship Management) tools. The solution is "instantly available" from any telephone and/or web-enabled computer... no matter where you are! You always have access to your customer data!
The award focused on CRM (Customer Relationship Management) industry customer-facing products that were judged to enhance the customer experience, promote interactivity and unleash the potential of CRM by enabling a free flow of vital customer information, in real time, within an enterprise. Judging was based on overall contributions to the refinement of CRM, with an emphasis on technologic innovation and product feature sets.
"Our editors selected Message Time for their innovation and vision, as well as for the outstanding impression they've made amongst market constituents," said Rich Tehrani, president and group editor-in-chief of Technology Marketing Corporation. "The CRM Excellence award is designed to honor companies with innovative products that have furthered Customer Relationship Management. We are pleased to award Message Time our highest honor in recognizing their exemplary contribution to the industry."
"We are very excited to receive an award recognizing Message Times Unified Communications and Customer Relationship Management technology from Customer Inter@ction Solutions® Magazine and TMC," said Gene Roush, President and CEO of Message Time "Next month Message Time will unveil Business Center 4.0 a major milestone in technology and the company's history. To find out more visit them online at http://www.messagetime.com or call the Message Time family at 800-937-9921 for a free Business Consultation.
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