GovConnect and QualiSys Form Agreement to Provide Communications Solutions to Government Agencies

GovConnect, a leader in service modernization solutions, consulting services and payment processing for governments, and operating company of eONE Global, and QualiSys Technologies, L.L.C., a leading integrator of voice and data solutions for contact centers, today announced a joint agreement to provide implementation and support services for GovConnect contact center solutions for federal, state and local government agencies.

FOR IMMEDIATE RELEASE

Media Contacts:

GovConnect
Anne K. Abate
513.489.9599 ext. 185

QualiSys Technologies
Jim Leonard
334.244.9933

GovConnect and QualiSys Form Agreement to Provide Communications Solutions to Government Agencies

CINCINNATI and MONTGOMERY, AL -- June 2, 2003 -- GovConnect, a leader in service modernization solutions, consulting services and payment processing for governments, and operating company of eONE Global, and QualiSys Technologies, L.L.C., a leading integrator of voice and data solutions for contact centers, today announced a joint agreement to provide implementation and support services for GovConnect contact center solutions for federal, state and local government agencies.

GovConnect and QualiSys are working together to provide multi-site contact center solutions that support mission-critical applications such as unemployment insurance and Medicaid in Alabama, Florida, Nebraska, New Mexico and Illinois.

For over two decades, GovConnect has implemented technology solutions for federal, state and local government agencies to modernize their processes, address inefficiencies and reduce costs, as well as improve service for citizens. With successful solutions at work in more than 45 states and several major municipalities across the U.S., GovConnect provides professional services, technology system solutions and transaction processing, specifically in the areas of health and human services, labor and taxation.

"Government agencies need interactive systems that simplify communication," said Kevin Garrett, president and chief executive officer of QualiSys. "By working together, GovConnect and QualiSys can construct unified solutions for government agencies and their users."

"Our government clients need fully functional contact center solutions that are based on open-systems standards and enable seamless integration with their existing infrastructure. QualiSys has proven themselves as a valued and experienced member of the GovConnect team in terms of architecting, building and supporting sophisticated government contact centers," said Tom Siekman, executive vice president of GovConnect.

About GovConnect

With more than 25 years of experience, GovConnect (www.govconnect.com) is a leading provider of electronic service delivery solutions for government agencies from strategy to implementation. GovConnect has helped agencies across the United States automate millions of transactions that result in the electronic transfer of trillions of dollars in revenue annually. Services from GovConnect include service modernization through the effective deployment of technology, professional services from experienced public sector consultants, payment processing strategies and business process outsourcing services to support government operations. GovConnect is based in Cincinnati, Ohio, and is a subsidiary of govONE Solutions, LP. govONE Solutions is an operating company of an emerging payments leader, eONE Global, LP (www.eoneglobal.com), a leader in the emerging payment technologies and systems spanning the government, mobile and enterprise marketplaces, and majority-owned by First Data Corp (NYSE: FDC).

About QualiSys Technologies
QualiSys Technologies is a leading integrator of voice and data solutions for contact centers and the enterprise. QualiSys designs, implements and supports contact center and enterprise communication solutions. QualiSys identifies and capitalizes on important technology opportunities and provides the expertise to meet the client's most critical challenges. The most modern, fully customized telecommunications solutions provide clients with robust features, maximum flexibility, and rapid return on investment.

For more information, please visit www.qualisys.biz

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