MarketQuiz and VoiceTech introduce new VoIP online chat solution for automotive dealers

MarketQuiz, Inc., a leader in automotive e-mail survey and e-mail marketing solutions, announces the launch of its new live voice eCRM product offering. The MarketQuiz and VoiceTechs voiceNow! eCRM is the first product to allow an auto dealer to capture visitors to its Web site and engage them in either a voice or text chat.

San Antonio, TX (PRWEB) June 8, 2003 -- Today at the 2003 Internet Marketing Conference in Las Vegas, Nev., MarketQuiz, Inc., a leader in automotive e-mail survey and e-mail marketing solutions, announces the launch of its new live voice eCRM product offering. MarketQuiz has partnered with VoiceTech Communications Corp. USA to offer this solution, which is designed to help auto dealers turn Web site visitors into car buyers. VoiceTech Communications is a Voice Enhanced Service Provider (VeSP) that uses industry-leading Voice over Internet Protocol (VoIP) technology.

The MarketQuiz and VoiceTechs voiceNow! eCRM is the first product to allow an auto dealer to capture visitors to its Web site and engage them in either a voice or text chat, which has been shown to increase Internet car sales by 10 to 20 percent. In a study conducted in 2002 by Friedman-Swift Associates in conjunction with NADA and The Cobalt Group, two out of three customers surveyed said they want real-time chat services on an auto dealers Web site.*

"The addition of MarketQuizs voice chat truly enhances the Web visitors experience," says Tom Patton, director at Park Cities Chrysler Jeep, part of the Beck Automotive Group. Potential customers get the information they want instantaneously, and the personalized assistance drives them into your showroom."

MarketQuiz and VoiceTech have created one of the most scalable and unique eCRM tools on the market today and will revolutionize the Web visitors experiences with the addition of real-voice communications," says James Brown, vice president of business development for VoiceTech Communications Corp.

For the first time in the automotive industry, dealers can utilize state of the art VoIP software for customer acquisition and retention using this solution," says Sunny Fraser, vice president of sales for MarketQuiz. As the leader in cutting-edge automotive technologies, our company is excited about the strategic partnership with VoiceTech."

About VoiceTech Communications Corp. USA
VoiceTech Communications Corp. USA is a premier VeSP (Voice enhancement Service Provider) that enables turnkey solutions to increase overall application value and communications connectivity. The proprietary voiceNow! VoIP platform provides the underlying technology for efficient revenue enhancement and bottom line return on investment (ROI) for consumer/enterprise clientele, service providers and software integration partners.

VoiceTech Communications Corp. USA is headquartered in Houston, Texas. For more information about VoiceTech and its products and services, please visit www.voicenow.com.

About MarketQuiz
MarketQuiz helps auto dealers improve customer retention and increase revenue through a combination of online survey technology, e-mail marketing, video e-mails and Web site development. The solutions the company provides enable dealers to lower sales and marketing costs while increasing revenue through personalized e-mail surveys and other targeted messages that customers can view and respond to at their convenience.

MarketQuiz, Inc. is based in San Antonio, Texas. Please visit www.marketquiz.com to learn more.

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*Complete Survey results can be found at:
http://www.nada.org/Content/NavigationMenu/MemberServices/Technology/Dealer_Web_Site_Research/FSA_DealerSiteResearch_2002.pdf