AIG SELECTS THE EDCOMM GROUP TO PROVIDE FINANCIAL SERVICES OPERATIONS MANAGEMENT TRAINING

AIG has selected The Edcomm Group to provide training in financial services operations management. Edcomm will deliver a three-day course, Managing Financial Services Operations for Productivity and Quality, which will focus on bottom-line operations management skills.

The program is a hands-on, highly participatory training program using applied financial services examples to emphasize the "hard skills" of managing operations, such as Scheduling, Forecasting, Capacity Planning, Job Design, Production Standards, Change Management, Risk Management, Work Flow, Process Improvement, Strategic Planning and Service Quality. The course provides managers and supervisors with the skills to manage their workloads using tools, techniques, and strategies for attaining increased productivity and quality in an environment of changing technology, sophisticated markets, reorganization and realignment, and new products and services.

AIG is the world's leading international insurance and financial services organization, operating in more than 125 countries and jurisdictions. AIG member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. AIG's global businesses include life, commercial and industrial insurance, financial services, retirement savings and asset management. AIG's financial services businesses include aircraft leasing, financial products, trading and market making.

The Edcomm Group is a 16-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group (www.edcomm.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:

Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com