Info Directions Announces Joint Marketing Agreement with NeuStar. Partnership will provide seamless, automated Pre-order and Local Service Request process for service providers.

Info Directions, leading provider of net-centric billing, rating, order management, workflow and selling solutions for communications service providers, today announced a joint marketing agreement with NeuStar, Inc., the premier neutral third party provider of mission-critical database services to the telecommunications and Internet service industries. The agreement provides clients using Info Directions CostGuard® OSS/BSS system with a seamless, automated provisioning solution for national carriers through NeuStars LSRexpress clearinghouse service.

Victor, N.Y. (PRWEB) June 19, 2003 --- Info Directions, leading provider of net-centric billing, rating, order management, workflow and selling solutions for communications service providers, today announced a joint marketing agreement with NeuStar, Inc., the premier neutral third party provider of mission-critical database services to the telecommunications and Internet service industries. The agreement provides clients using Info Directions CostGuard® OSS/BSS system with a seamless, automated provisioning solution for national carriers through NeuStars LSRexpress clearinghouse service.

Using CostGuards workflow management component, service providers can create efficient processes for establishing and administering customer accounts. The addition of NeuStars LSRexpress clearinghouse leverages these workflow capabilities to streamline order flow during pre-order and local service request processing. LSRexpress manages ILEC trading partner connectivity, carrier-specific business rules, EDI mapping, testing and certification to help service providers reduce operational costs and shorten implementation timeframes for new customers. The alliance between Info Directions and NeuStar is built on a number of shared customers and a mutual desire to capitalize on the benefits of todays multi-party, multi-service sales environment.

Our ability to manage pre-order and local service requests in an automated manner is an important value-add for our clients," said Donald Culeton, president of Info Directions. The combination of manual order processing and maintaining Local Service Ordering Guidelines (LSOG) with one or more carriers can be overwhelming-and costly-for service providers. The interface between CostGuards workflow management component and NeuStars LSRexpress solution eliminates that responsibility for our clients and improves the speed and efficiency of the provisioning process."

John S. Malone, senior vice president of OSS services at NeuStar said, Were excited to be partnering with Info Directions to help service providers further automate the provisioning process through LSRexpress. Our relationship with Info Directions brings our mutual customers one step closer toward a fully integrated provisioning solution."

About NeuStar, Inc.
NeuStar is built on a foundation of trust and neutrality established over years securely and successfully managing critical registry and infrastructure services for the communications industry. These communication services enable the routing of virtually every phone call dialed in North America; the management of the global top-level Internet domains .US and .BIZ; the coordination of Operating Support Systems (OSS) between local and long distance providers; and effective numbering administration and optimization. Our foundation of trust has set the stage for NeuStar to be a leader in offering next generation infrastructure services including federated digital identity, and the convergence of voice and data networks. NeuStar is a sponsoring member of the Liberty Alliance. Visit www.neustar.biz for more information on NeuStar and its services.

About Info Directions, Inc.
Info Directions is a software engineering company that designs, hosts and installs net-centric billing, rating, order management, workflow and selling solutions for the most progressive communications providers in the industry. Info Directions benchmark CostGuard® line of installed and ASP products delivers convergent, web-enabled solutions to ICPs, wireless operators, ASPs, CLECs and ISPs offering local, long distance, broadband, content, data, IP, ASP usage, VoIP, utility, frame relay, wireless and xDSL services. Recognized as one of Inc. Magazines fastest growing companies in 2000, Info Directions is a Microsoft Certified Solution Provider and a member of the MSDN ISV Program. To learn more about Info Directions, please call 1.888.924.4110 or visit www.infodirections.com.

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NeuStar, Inc. contact:
Alexandra Kempel      
Sr. Director of Marketing, OSS Services
NeuStar, Inc.
2000 M Street, NW, Suite 600
Washington, DC 20036
571-434-5693   
alexandra.kempel@neustar.biz   

Info Directions contact:
Stacey Michaels
Marketing Communications Manager
Info Directions
833 Phillips Road
Victor, NY 14564
888.924.4110, ext. 6886
smichaels@infodir.com