CAPITAL ONE SELECTS THE EDCOMM GROUP TO PROVIDE TRAINING ON PROBLEM SOLVING AND DECISION MAKING

Capital One has selected The Edcomm Group to teach its employees how to recognize and analyze problems, identify goals and make decisions to ensure those goals are met.

Edcomm will deliver Problem Solving and Decision Making , an interactive, high-energy course that teaches participants how to define goals, determine problem triggers, set requirements and choose a course of action. The SOLVER model will be taught and then and then applied to actual real-world situations. Understanding the SOLVER model is key to avoiding the pitfalls of problem solving and ensuring that business goals are met through quick and efficient decision making.

Capital One Financial Corporation is a holding company whose subsidiaries are among the largest worldwide providers of MasterCard and Visa credit cards. A Fortune 500 company, Capital One is one of the major financial services providers on the internet, with online account decisioning, real-time account numbering, online retail deposits, and a growing number of customers serviced online.

The Edcomm Group is a 16-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group (www.edcomm.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:

Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com