WHITNEY BANK SELECTS THE EDCOMM GROUP TO PROVIDE BANKING OPERATIONS MANAGEMENT TRAINING

Whitney Bank has selected The Edcomm Group to provide training in operations management. Edcomm will provide a three-day course, Managing Banking Operations for Productivity and Quality, which will focus on bottom-line operations management skills.

The program is a hands-on, highly participatory training program using applied financial services examples to emphasize the "hard skills" of managing operations, such as Scheduling, Forecasting, Capacity Planning, Job Design, Production Standards, Change Management, Risk Management, Work Flow, Process Improvement, Strategic Planning and Service Quality. The course provides managers and supervisors with the skills to manage their workloads using tools, techniques, and strategies for attaining increased productivity and quality in an environment of changing technology, sophisticated markets, reorganization and realignment, and new products and services.

Whitney Bank is the oldest continuously operating bank in New Orleans and a banking industry leader in the Gulf South. The Whitney has locations throughout greater New Orleans, Baton Rouge, Lafayette, Houma, Morgan City and Lake Charles and has expanded into Alabama, Mississippi, Florida and Texas. The Whitney still represents what it did in its early days: solid business experience, sound ethical values, strong capital and careful customer attention.

The Edcomm Group is a 16-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group (www.edcomm.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:

Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com