(PRWEB) July 4, 2003
Contact: Pamela La Gioia
Company: Telework Recruiting.com
Web URL: http://www.teleworkrecruiting.com
New Partnership Makes Creating Virtual "Call Centers" A Breeze.
Corbin, Kentucky (PRWEB) July, 2003 -- Telework Recruiting.com (http://www.teleworkrecruiting.com) announces a new partnership with DialerOnline.net (http://www.dialeronline.net), making it an almost one-step process for companies wanting to set up a virtual call center. Through the combination of software from DialerOnline.net, and the staffing resources of Telework Recruiting.com, companies seeking to mobilize telemarkers around the nation can now do so--right from their own computers.
By using software, companies can create a cohesive group of people to work on a single campaign, even if they are located in different states with different time zones. Telemarketing agents can run software in either a Browser window or on their PC that allows them to wait in the queue, make notes, do index-card based scripts, and in general communicate with whomever their companies delegate them to speak with.
The system can call consumers, businesses, people with certain interests, etc. Additionally, notes are kept on the outcome of each call. Agents can leave automated messages in answering machines or play pre-recorded messages to those people who agree to listen to them.
"The entire system is in the 'network'. There are no phone lines to lease, cubicles to house, wires to run. You only pay for time that you use," says Rich Bernstein, Founder of DialerOnline.net.
"The DialerOnline network is a new type of system. It allows companies who are not in the telemarketing business to gain the type of productivity that has made telemarketing and telesales the marketing and sales method of choice in the last years of the 20th century. The DialerOnline Network is a gateway from the world of the internet to the world of the telephone."
Step two, if you will, is the human element. That's where Telework Recruiting.com comes in. After ten years of working with people in a virtual environment, Pamela La Gioia, Founder of Telework Recruiting.com, has amassed a huge network of individuals who are experienced at performing telemarking duties right from their own homes. According to La Gioia, these individuals are unique.
"Not only are these folks skilled at interviewing and selling," explains La Gioia, "but they are people who come from a wide variety of professional backgrounds. This means that they really know about the products they are selling because they are chosen in part for their previous experiences."
"It can be very irritating, as well as bad for business, for a customer to speak with someone who can't explain a product or service if the answer to a question isn't already written on their script." La Gioia adds.
So, what does all this mean? It means that small companies who want to reach a large or even national audience can do so without having to add a call center to their business. It means a .com business that operates from someone's home can have the same selling power as big companies who have their own in-house telemarketing staff.
"In a nutshell," says La Gioia, "we've evened out the playing field."