Artisoft and Bytes, Bits & Megabytes Partner forContact Management Solution PhoneMagic links TeleVantage to GoldMine

PhoneMagic completes the bridge for unified messaging between TeleVantage and GoldMine, by automatically identifying the caller id from the incoming voice mail message and linking it to the correct contact in GoldMine. Now, TeleVantage voice messages are automatically added to the GoldMine history for the appropriate contact. PhoneMagic works seamlessly at the server level, running as an application on a GoldMine Server and linking to a TeleVantage server.

Cambridge, MA and Orlando, FL (PRWEB) July 12, 2003 -- -- Artisoft®, Inc. (NASDAQ: ASFTC), developer of the first software-based phone system, and Bytes, Bits & Megabytes, a leading communication solutions provider of voice, data, and video technologies, today announced the availability of a cost-effective, time-saving contact management solution.

By integrating Artisofts TeleVantage® 5.0 with Bytes, Bits & Megabytes PhoneMagic, TeleVantage voice mails are automatically linked to customer records in a FrontRange Solutions GoldMine® database.

This strategic relationship, formed under Artisofts Open Communication Alliance, empowers both companies to promote the solution to their respective channels.

PhoneMagic completes the bridge for unified messaging between TeleVantage and GoldMine, by automatically identifying the caller id from the incoming voice mail message and linking it to the correct contact in GoldMine.

Now, TeleVantage voice messages are automatically added to the GoldMine history for the appropriate contact. PhoneMagic works seamlessly at the server level, running as an application on a GoldMine Server and linking to a TeleVantage server.    

The open systems design of TeleVantage allows for integration with a wide range of complementary products," said Diana Vlamis, director of Business Development at Artisoft. Bytes Bits and Megabytes Phone Magic for GoldMine is a great time-saving tool that substantially increases the value of a GoldMine history database by including TeleVantage voice mails."

TeleVantage is a feature-rich, software-based phone system that combines rock-solid stability with the most advanced communications technology available today. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging, web browser, and graphical desktop call control.

Built on an open systems architecture and supported by world-class Intel hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers.

Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point.

Our partnership with Artisoft affirms our commitment to open standards in computer telephony," noted Paul R. Daigle, President of Bytes, Bits & Megabytes. Open systems computing allows us to be responsive to the needs of our customers and present solutions that best fit their environment, instead of being locked into proprietary solutions that restrict companies ability to grow. We believe that the ease of use of TeleVantage combined with PhoneMagics flexibility gives us a great market opportunity."

About Artisoft
Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications.

Artisofts TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 30 awards for technical excellence.

The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at http://www.artisoft.com.

About Bytes, Bits & Megabytes
Bytes, Bits & Megabytes has been an industry leader, since 1984, providing best-of-breed technologies in the areas of data, voice and video. BBM provides standards-based hardware and software solutions to solve business challenges.

The majority of our solutions are software based, this enables business to maintain the competitive edge with the ability to be dynamic in meeting the demands of their individual business or industries. Our motto is Assisting competitive business, by implementing dynamic technologies". Bytes, Bits & Megabytes is strategically positioned for innovation and global sales. For more information, call 800-780-2983, or visit http://www.TeleVantage.us

For more information, contact:
Mary Ellen Quinn       Paul R. Daigle                              
Artisoft          Bytes, Bits & Megabytes       
617-354-0600, Ext. 342   407-699-2108                              
mquinn@artisoft.com    Paul@BytesBits.com