UDP Announces the Availability of its New and Improved Customer Care Order Management System (COMET)

UDP Releases its new system for end-user billing for telecommunicatios companies.

SAN ANTONIO, TX (PRWEB) July 13, 2003 -- UDP announces the availability of its new and improved Customer Care and Order Management System (COMET). It is a web-browser-based billing system for telecommunications companies. COMET was developed out of our 39 years of experience providing billing solutions. With UDPs COMET, customers are guaranteed not just a pretty interface, but also a proven and fully functional back-end billing system. COMET provides a work environment with:

•   The most current customer information available immediately on one screen
•   A user-friendly Windows graphical user interface
•   Extensive help screens and aids built into the system
•   Mouse-assisted data entry and drop-down boxes
•   Color for emphasis and clarity
•   Integration with Microsoft Word and other MS Office software
•   Form letters can be effortlessly created with customized data

By offering COMET access through a web browser, a number of economic advantages are gained. The benefits of COMET include:

•   Always have the latest billing system without having to purchase new software or hardware.
•   Bills are always in compliance with the industrys ever-changing regulations and rates.
•   Experts in billing and telecommunications are available to advise you.
•   Hardware costs are lowered.
•   Maintenance costs are reduced
•   Labor costs decrease.
•   Gives clients the freedom to focus on taking care of their customers

With COMET as their end user customer care, order management and billing system, our clients can also take advantage of the many other components and systems available from UDP.

More Features of UDPs COMET include:

ASTEROID -- Automated Switch Interface

Accounting Interface -- Integration capability to various accounting systems

METEOR - Message Processing System
•   Mediation System
•   Automated Switch Polling
•   Conversion/Message Translation from AMA & CDRs
•   Rating

Flexible Billing Output
•   Duplex Printing
•   Electronic Bill Presentation and Payment (EBPP)
•   Bills on CD-ROM

Flexible Payment Options
•   Standard Payment Posting
•   Electronic Lockbox
•   ACH
•   Check by Phone
•   Electronic Bill Presentation and Payment (EBPP)

Archiving System
•   Administrative Reports
•   Billing Inquiries
•   Data Mining

Plant Mapping and Management System

About UDP
Headquartered in San Antonio, TX, UDP is constantly innovating to be the number one source for telecommunications billing, order management and customer service solutions. UDP has been serving clients since 1964 and has a strong and stable background. UDP provides billing and order management systems, including end-user billing, carrier access billing and message processing for incumbent and competitive local carriers, interexchange carriers, wireless, cable TV and Internet providers. We have state-of-the-art systems and unmatched industry expertise. Our commitment to excellence makes us work hard to meet clients needs. For additional information about the company, visit www.udp.com or call us at (210) 828-6171 or 800-557-7911.