Elix and Nü Echo team up to provide contact center and speech expertise - Partnership will improve speech-driven initiatives for clients and prospects

Elix, specialist in interactive business solutions for contact centers, today announced a new partnership agreement with Nü Echo, experts in speech applications development. With this partnership, Elix can accelerate its time-to-market in the field of speech application development using VoiceXML and other speech technologies. For its part, Nü Echo benefits from a new and broader pool of potential clients for their speech-based services. Both companies will use their respective expertise to accelerate their time-to-market and expand their offerings to include professional services, consulting, and training. Agency contact for questions or interview requests: Gisele Seto, Verrecchia Group Communications Tel: +1.514-935-0166 ext. 151 Email: gisele@vergroup.com

Montreal, Quebec (PRWEB) July 17, 2003 -- Elix, specialist in interactive business solutions for contact centers, today announced a new partnership agreement with Nü Echo, experts in speech applications development. This partnership supports Elixs mission of bringing to customers best-of-breed contact center solutions that include speech-enabled applications, which deliver significant value. Both companies will use their respective expertise to accelerate their time-to-market and expand their offerings to include professional services, consulting, and training.

Elix has been implementing contact center solutions that include speech applications for a number of years and can now use Nü Echos speech expertise in the context of Elixs business consulting, application development, and systems integration projects. With this partnership, Elix can accelerate its time-to-market in the field of speech application development using VoiceXML and other speech technologies.

For its part, Nü Echo benefits from a new and broader pool of potential clients for their speech-based services. Renowned professionals at Nü Echo can now use this alliance to offer their years of experience in speech application development to the contact center market.

This agreement with Elix allows us to accelerate our business development efforts," said Yves Normandin, President of Nü Echo. Elixs channels to the contact center market and its expertise in contact center deployments are an ideal complement to Nü Echos recognized expertise in developing leading applications that truly use automatic speech recognition (ASR), text-to-speech (TTS), and VoiceXML."

With Nü Echo, we can offer more value to our clients in terms of speech applications," said François Rodrigue, President and CEO of Elix. We will team with this dynamic group of experts to offer the best speech-related professional services to our customers and to continue developing solutions that address the challenge of developing great speech applications for contact centers."

About Elix
Elix, specialist in interactive business solutions for contact centers, offers a complete suite of products and services for the development and optimization of contact centers. Elixs expertise is used by renowned corporations such as VISA, Duke Power, ABN-AMRO, IKEA, and Air Canada. From traditional to advanced contact center solutions and technologies, including computer telephony integration, interactive voice response, speech recognition, text-to-speech, VoiceXML, fax, and Web integration, Elix uses its expertise to help evaluate, design, implement, and educate organizations when managing and integrating effective solutions that handle their most important asset, customers.

Elixs mission is supported by Intel Communications Funds, Fondaction, GTI Capital, and Bell Mobility Investment. More information about the company is available at www.elixonline.com.

About Nü Echo
Nü Echo provides expert advice, services, and solutions that allow organizations to efficiently deploy speech-enabled applications offering great user experience and fast return on investment. It provides a full range of professional services related to speech technologies and dialog design, from strategic or technical advice to turnkey development projects. It also provides tailored solutions using a best-of-breed approach.

Nü Echo's strengths are its independence from vendors and service providers, its unique breadth and depth of speech expertise, and the team's track record in developing and deploying speech technologies, applications, and application development tools for over a decade.

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Information:
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Elix
Rita Azrak
Director, Marketing and Communications
rita.azrak@elixonline.com
Tel.: +1.514.768.1000, ext. 2323
Fax: +1.514.768.7680

Nü Echo
Pascal Deschênes
pascal.deschenes@nuecho.com
Tel.: +1.514.861.3246, ext 226
Fax: +1.514.861.1676

Verrecchia Group Communications Inc.
Gisele Seto
Email: gisele@vergroup.com
Tel: +1.514-935-0166 ext. 151
Fax: +1.514-935-0162