Small Businesses Forge Partnership to Increase IT Capabilities and Competitiveness

In an effort to increase e-commerce capabilities, T.M. Smith & Associates market research firm has forged a long-term partnership with Louisville-based internet marketing and web site solutions and consulting firm, Telania, Inc.

(PRWEB) July 21, 2003 -- Tara Smith, president of T.M. Smith & Associates said that this partnership would allow their company to increase their capabilities and competitiveness in the marketplace. Due to increased business transactions, companies seeking more solution-based information, and other activities over the web, we had to position ourselves in order to compete with the larger, more established market research firms," she said.

We have worked with Telania in the past and they have always been able to meet our needs. Since we are both small firms, we felt this partnership would be a win-win situation for both companies."

Telania, Inc. is excited to partner with T.M. Smith & Associates, Inc. in our continued quest to provide exceptional service and value to our clients. Both of our firms are strong proponents of excellent customer service as a means of developing competitive advantage," said Donatus Weobong, president of Telania, Inc. We will continue to leverage our leadership in technology to bring more value as we provide outstanding market research and Internet technology solutions to our clients."

Telania, Inc. has helped the firm streamline their online operations with cost-effective technology solutions. From professional web site presence to developing a robust online report generation and deployment system, Telania, Inc. has not only helped T.M. Smith & Associates to reduce costs but also provide comprehensive reporting, survey and market research solutions to their clients.

Using Telanias online contact management solutions, the company hopes to increase their return on investment through effective design, implementation, and measurement of their market research efforts.

T.M. Smith & Associates, Inc is a market research and consulting firm, specializing in customer satisfaction research and customer relationship marketing. Other services include customer service evaluations (mystery shops), professional development training, and customer support tracking service. Their office is located at 1500 Chiquita Center, 250 East Fifth Street, Cincinnati, OH 45202.

For further information please visit them on the web at www.MetExpectation.com, or contact their office at (513) 762-5551.

Telania, Inc., a Louisville KY based company, providing web design/development, web hosting, Internet marketing services and software development. The company builds, hosts and markets web site applications and provides technology consulting to clients who demand excellence and cost effectiveness.

For detailed information and an online tour of our portfolio visit us at www.telania.com or call 502 291 4650.