Echopass Demonstrates the Value of Hosted Contact Center Services in Web Seminar Series Beginning July 31

Echopass Corporation, the leading provider of hosted contact interaction solutions, today announced a series of one-hour web seminars to educate prospects, partners, press and market analysts about the value of hosted solutions. The web seminars, which are complimentary, will begin Thursday, July 31 at 9:00 a.m. PST. Attendees register at www.echopass.com where dates for all the web seminars are posted.

Salt Lake City, UT (PRWEB) August 2, 2003 -- Echopass Corporation, the leading provider of hosted contact interaction solutions, today announced a series of one-hour web seminars to educate prospects, partners, press and market analysts about the value of hosted solutions. The web seminars, which are complimentary, will begin Thursday, July 31 at 9:00 a.m. PST. Attendees register at www.echopass.com where dates for all the web seminars are posted.

The Echopass web seminars will discuss the advantages of hosted, subscription-based services over premise-based solutions. Attendees will view a live demonstration of Echopass voice and eService offerings for inbound and outbound sales, marketing and customer service applications. Echopass will show how companies can take advantage of hosted software services to quickly deploy value-added customer services and then add seats and services as their business needs dictate.

Offering sophisticated software applications as a hosted service that is paid for on a 'per user, per month basis isnt a new idea: it is, however, an idea whose time has come," said Vincent Deschamps, CEO of Echopass. The power and ubiquity of the Internet today enables service providers to host sophisticated, enterprise-level software applications and make them accessible and cost effective to businesses of all sizes. The hosted application model offered by Echopass gives companies immediate access to a broad spectrum of contact center applications at a fraction of todays costs."

Deschamps points out that the appeal of hosted services is basic and enduring: no upfront capital expenses, no ongoing maintenance costs, and fast deployments. More importantly, companies undertake none of the risks associated with hardware/software implementations, yet they gain all the advantages: lower operating costs, more revenue opportunities, higher service levels and increased business insight."

Echopass offers a complete suite of telephone and web-based contact interaction/call center solutions as a monthly subscription service that provides a robust set of contact interaction features, including universal queuing, multi-media routing and load balancing, skills-based routing, IVR, synchronized screen delivery, CRM integrations, email response, web-chat, and web callback.

About Echopass
Echopass Corporation is the leading provider of hosted contact interaction solutions for mid-tier enterprises, departments and branches of large enterprises and outsourcers worldwide. With a wide range of flexible inbound and outbound customer contact solutions, Echopass delivers rich functionality that is easy to deploy and use.

Echopass takes the pain and complexity out of implementing telephone and web-based customer contact solutions by integrating best of breed technologies and offering a full suite of service packages on demand. With Echopass, customers enjoy the benefits of high impact, cross channel customer sales and service applications in less time and at a lower cost than traditional, premise-based multi-vendor systems.

Founded in 2000, Echopass is privately held, backed by top tier venture capital firms and headquartered in Salt Lake City, Utah.

For more information, visit Echopass at www.echopass.com or call 1-801-258-7000.