WYNDHAM PHOENIX INTRODUCES HIGH-SPEED INTERNET ACCESS IN ALL GUESTROOMS

First Full-Service Hotel in Arizona To Offer FREE High-Speed Internet in Every Guestroom

PHOENIX, AZ (PRWEB) August 9, 2003 -- One of the premier convention hotels in the southwest, the Wyndham Phoenix, recently completed installation of new high-speed Internet access in all guestrooms, common areas and more than 60,000 sq. ft. of meeting space. To commemorate the new technology, the Wyndham Phoenix is the first hotel in Arizona to offer this service free to all hotel guests via complimentary guestroom connections. To initiate the Internet service, users simply plug their computer into the data connection in the hotel room and launch a Web browser.

One of our guests top priorities while traveling is to stay connected to their offices and homes," said Bryan Goodman, director of sales and marketing for the hotel. As part of our continuing commitment to exceed guests expectations, we are pleased to offer this easy-to-use service which allows guests access to a secure, high-speed network in the comfort of their hotel room. We expect the new service to also increase overall customer satisfaction. The fact that we can offer this service free sets us apart from other hotels."

Increasingly in today's business environment, mobile professionals require secure, reliable, broadband access to Internet services. In an October 2002 American Express survey of business travelers, 71% reported they access the Web or check email daily while away from the office. In response to this demand the hotel opted to deliver best of breed services through a Cisco® network solution.

Infrastructure supplied by Cisco Systems provides100 Mbps Internet access via Category 5 cable, offering secure Internet connectivity at speeds up to 50 times faster than dial-up. The network features Cisco switches, routers, security and network provisioning equipment. Once users are connected, the Cisco Building Broadband Service Manager (BBSM), a public access gateway, automatically forwards users to the Wyndham Phoenix portal.

In addition to offering High-Speed Internet Access in guestrooms, The Wyndham Phoenix is one of the leading hotels in the country for organizations that require advanced technological capabilities. The hotels capabilities include: high-speed internet access in all meeting and function areas built on a Cisco® powered IP backbone, capability to deliver scalable services up to the OC-12 level, network encryption and authentication to increase privacy and minimize the potential for fraud, network infrastructure providing symmetrical bandwidth upstream and downstream, supplying customers with constant committed bandwidths not degraded even during peak periods of traffic volume.

The Wyndham Phoenix is a 19-story high-rise hotel conveniently located at 50 East Adams Street in downtown Phoenix and only a short walk to Phoenix Civic Plaza Convention Center, America West Arena, Bank One Ballpark, Dodge Theatre, Phoenix City Hall, and numerous banking and government offices. Every guestroom features Wyndhams Room That PerformsSM guest room experience program which provides high-speed Internet access; a two-line cordless speaker phone; a high-performance, ergonomic Herman Miller® desk chair; and upgraded Serta® plush top mattresses with luxury bedding.    The property features more than 60,000 sq. ft. of function space, two restaurants, outdoor pool, fitness center, full-service salon and gift shop.

Wyndham International, Inc. offers upscale and luxury hotel and resort accommodations through proprietary lodging brands and a management services division. Based in Dallas, Wyndham International owns, leases, manages and franchises hotels and resorts in the United States, Canada, Mexico, the Caribbean and Europe. For more information, visit www.wyndham.com. For reservations, call 800-WYNDHAM.

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