Will Your Service Automation Project Pay Off? CFO's Require Detailed Value Justification For CRM Projects. But their IT staff lacks the skills to do it.

ProveIT announced the launch of the Metrix ROI Calculator, an online business impact tool that 'walks prospects through a customized ROI analysis. The tool provides a detailed, graphical ROI analysis on product service automation related initiatives such as contact center, field service automation, inventory & logistics, contracts & warranty management, and repair depot. The Metrix ROI Calculator is available online at www.metrix.com. Click on the Free ROI Analysis" banner to begin.

Will Your Service Automation Project Pay Off? CFO's Require Detailed Value Justification For CRM Projects. But their IT staff lacks the skills to do it.

Atlanta, Georgia (PRWEB) August 13, 2003 - The Sarbanes-Oxley Act signed into law last year is spurring some financial officers to demand more detailed information about the status of IT projects.

CIOs would like to treat projects as investments to increase their return and their value. However, their subordinates haven't mastered the financial skills to assess their work's value.

A soon-to-be released study found that eight out of 10 CIOs say a lack of staff financial skills makes it difficult to track the value of IT investments.

According to a recent AMR Research Highlight, "CRM Vendors must address the issues of flexibility, pricing, and accountability or users will increasingly just build it themselves."

"In this economic climate it is important to document your due diligence with credible business cases that ensure you select projects that generate the highest return, in the shortest amount to time, with the least risk" said Anthony Sarno, CEO of ProveIT.

ProveIT announced the launch of the Metrix ROI Calculator, an online business impact tool that 'walks prospects through a customized ROI analysis. The tool provides a detailed, graphical ROI analysis on product service automation related initiatives such as contact center, field service automation, inventory & logistics, contracts & warranty management, and repair depot.

CIOs and CFOs are demanding that every project add to the bottom-line," saidHarvey Shovers, vice president of sales & marketing at Metrix, an international leader in product service automation software The Metrix ROI Calculator provides key stakeholders in service-centric organizations with a customized ROI analysis and business impact report that translates the value of integrated product service solutions to C-level executives."

The Metrix ROI Calculator is available online at www.metrix.com. Click on theFree ROI Analysis" banner to begin. To learn more about Metrix, visit: www.metrix.com.

Anthony Sarno can tell you more about how technological advances are changing the way executives make critical business decisions. To arrange an interview, call 404-255-0847 or e-mail asarno@proveit.net.

About ProveIT.net, LLC

ProveIT helps companies optimize their revenue by quantifying, communicating, and proving the value of their solutions throughout marketing, sales, and customer retention. ProveITs ROI process provides a flexible platform for creating ROI analysis reports for any solution or vertical market. Implementation is typically done in a matter of days.

ProveIT's technology helps solution providers immediately differentiate themselves by providing them with the capability to quantify and continuously measure the value of their offerings. For more information please visit ProveIT's website at www.proveit.net.

CONTACT: Anthony Sarno of ProveIT.net, LLC, (404) 255-0847, or sales@proveIT.net

ProveIT.net and WEB ROI, are trademarks or registered trademarks of ProveIT.net in the United States and other countries. All other trademarks or registered trademarks are the properties of their respective owners.

About Metrix
At Metrix, Automating your service operations is our business." Metrix is a leading provider of eProductService solutions. The company provides Web-based software products and integrated applications to address all aspects of the product service chain for organizations worldwide. The solution, Metrix 4e eProductServiceTM application suite, provides built-in domain expertise and robust field service and repair center functionality for industries including medical equipment, high-tech & electronics, measuring & control devices, telecommunications, 3rd party logistics, and other manufacturing.

The software enables superior product service with powerful capabilities including field force automation, field service/dispatch, contract administration, customer entitlements, equipment and parts tracking, workflow management, Web self-service and scheduling optimization, with proven integration to leading ERP and CRM vendors.

CONTACT: Mr. Harvey Shovers, VP of Sales & Marketing, 262-717-6655, hshovers@metrix.com