QUIK Computing release Ace Operator 1.2.0b - contact center solution for e-businesses

Ace Operator is a powerful customer contact solution for e-businesses. It enables live interaction and collaboration between online customers and company representatives using Instant Messaging and multi-media content.

QUIK Computing Releases Ace Operator 1.2.0b

Raleigh, NC (PRWEB) August, 2003 -- QUIK Computing is pleased to announce the release of Ace Operator version 1.2.0b. Ace Operator is an e-collaboration tool for interactions between live agents and online users from web sites. By simply clicking on the "live help" button, online customers can get access to company representatives and exchange information in real-time.

In addition, company representatives can monitor online users and initiate a dialog with a user. Ace Operator is ideal for online companies that offer products and services over the web. It is also suitable for pre-sales collaboration and for customer support centers.

Ace Operator can be deployed in a hosting environment as a revenue generating application for ASP/ISP and web hosting companies. Ace Operator runs on any Java-enabled computer and is supported on Linux and Windows operating systems. For more information on the product, please visit

http://www.quik-computing.com.

This release of Ace Operator introduces a number of important features including improved hosting capabilities, support for proactive web site monitoring, customizable contact center options, web-based system administration and on-demand system report generation. Support for Microsoft Windows operating system has also been enhanced. It is a beta release and will be followed by a production-grade release in September 2003.

For a limited time, QUIK Computing is offering a free 10-operator license for ASP/ISP, web hosting and web services companies. This license enables these companies to host Ace Operator as a service for their business customers as well as run a web-based contact center for their own customer support and will provide an additional source of revenue for these companies. For more details on this offer visit www.quik-computing.com/press/pr_9-20-2002.htm.

About QUIK Computing:
QUIK Computing is a tightly knit group of software developers with extensive experience working for leading software companies. Every QUIK Computing developer is an independent thinker with expertise in multiple disciplines and a passion for software development. Our developers collaborate on every project to create a blueprint for the solution and implement it using state-of-the-art development and testing tools.

Contact Information:
URL: http://www.quik-computing.com
E-mail: info@quik-j.com, sales@quik-j.com