FOX ELECTRONICS ACHIEVES ISO 9001:2000 CERTIFICATION

FOX ELECTRONICS ACHIEVES ISO 9001:2000 CERTIFICATION

Fort Myers, FL, (PRWEB) September 7, 2003 -- Fox Electronics, Americas leading supplier of frequency control products, announces that it has achieved ISO 9001:2000 certification, the latest revision of the international quality standard. The company received accreditation in August 2003, following a successful surveillance audit by its chosen registrar, Lloyds Register Quality Assurance.

A primary focus of the 2000 standard is on customer satisfaction, and the development of Foxs dedicated Custom Products Center (CPC) plays an integral role in the companys overall quality management and customer satisfaction. The CPC represents an integration and expansion of Foxs design engineering and customer support resources, including Field Application Engineering, featuring additional FAEs to interface with customers in the field, and an expanded Technical Support Group.

ISO 9001:2000 specifies requirements for a quality management system aimed at helping organizations achieve customer satisfaction and continual improvement. This is demonstrated through ability to consistently provide product that meets customer and applicable regulatory requirements, as well as enhance customer satisfaction through the effective application of the ISO system, including processes for continual
improvement and the assurance of conformity to customer and applicable regulatory requirements. In order for a company to measure and ensure customer satisfaction, it must conduct regular customer surveys to obtain quantitative data relating to the performance of the company as well as its products.

EL Fox, President of Fox Electronics, said, Were proud of our ability to uphold ISOs stringent quality requirements, while providing our customers with the broadest array of frequency control products for their specific applications."

Originally certified against the 1994 standard in 1999, Fox has successfully maintained its certification through surveillance audits conducted every six months, as well as recertification conducted every three years.

For additional information, contact Customer Service, Fox Electronics, 5570 Enterprise Parkway, Fort Myers, FL 33905. Tel: 888/GET-2-FOX; Fax: 239/693-1554;
E-mail: sales@foxonline.com; Web: www.foxonline.com.

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READER SERVICE INQUIRIES: Please forward all reader service inquiries to Customer Service, Fox Electronics, 5570 Enterprise Parkway, Fort Myers, FL 33905.

EDITORS NOTE: Fox Electronics is Americas leading supplier of standard and custom frequency control products, including the industrys broadest line of crystals, oscillators, VCXOs, TCXOs, OCXOs and crystal filters. The company, headquartered in Fort Myers, FL, has facilities, representatives, and distributors throughout the world.