VISITORS TO THIS YEARS UK CALL CENTRE EXPO WILL LEARN HOW TO IMPROVE THEIR ORGANISATIONS PERFORMANCE.

PERFORMANCE HOUSE THE GLOBAL PERFORMANCE MANAGEMENT AND BENCHMARKING ORGANISATION TO LAUNCH A NEW CALL CENTRE AGENT DEVELOPMENT SOFTWARE eperformancehouse.com

To support your internal Performance Management strategy Performance House have developed ePerformanceHouse.com your internal quality management tool.

ePerformancehouse.com gives you the ability to save time and money by holding your internal performance and quality measurement data online in a secure website, branded as your own. You can carry out live monitoring from anywhere and ePerformanceHouse.com will collate all of your data and has comprehensive reporting capabilities.

Organisation with outsource relationships can log in and monitor the quality of work being carried out in their name.

Each assessor is given their own log-in and the system is set-up with your;
   agent
   teams
   centre names

Your internal quality team utilise the system to measure the soft skills of your agents. ePerformanceHouse can also include all of your internal procedural measures giving you a complete internal measurement and development tool whilst providing management data for your complete organisation or department. Branded as your own your very own quality monitor ePerformanceHouse ensures your people are focusing their efforts effectively.
Performance House; Inspire, Manage, Measure and Improve Performance. We provide the needed support and knowledge for all of your organisations communications, quality and performance.

With a solid foundation across the public and private sectors and a client list that speaks for itself, Performance House the world leading light in communications excellence.

Performance House, Mostyn Hall, Penrith, CA11 &XR Tel: +44(0)1768 866050 Fax: +44(0)1768 862637