Digiticians and Global Office Sign Nationwide Distribution Agreement

Digiticians eSupport combined with Global Office's on-site computer support service to deliver a complete, rapid response computer support solution for small business and residential users nation-wide.

WALTHAM, Mass., (PRWEB) September 19, 2003 -- The Digiticians®, LLC, a leading provider of web-based outsourced computer and network support products and services to users worldwide and creators of Internet Help Desk, today announced a joint nationwide distribution agreement with Global Office, Inc. The agreement enables Global Office to offer on-demand eSupport while delivering a nationwide network of on-site service providers for the Digiticians.

Average computer users are tired of partial solutions," said Ken Smith, founder and CEO of The Digiticians. They want the technology industry to provide a complete solution to their problems without all the finger pointing that often comes with a high price tag. Thats why working with a leader like Global Office makes so much sense for us and our customers. We know our eSupport customers sometimes need on-site service, but we wanted to be sure we were handing them off to a quality, professional service provider. Global Offices reputation and coverage make us very comfortable that our customers will get expert service from a knowledgeable, friendly professional."

Under the terms of the agreement, Global Office will install a desktop icon onto customers systems that is a direct link to the Digiticians eSupport portal. Customer with immediate computer support needs can simply click on the icon and an expert Digiticians can take remote control of the users systems through a secure Internet connection. For Digiticians customers requiring service at their office or home, Global Office will provide on-site support and advanced networking in the 23 states where they operate.

This is a real win-win for us and our customers," said Joseph Mori, president of Global Office, Inc. The Digiticians eSupport and Internet Help Desk gives our customers access to immediate, on-demand support, allowing us to reduce response times. Their solution is going to be a big asset to our customers and will help us grow our operation while maintaining the high quality service our customers have come to rely on us for."

About The Digiticians
The Digiticians is a leading provider of web-based outsourced computer and network support services. Delivering enterprise-class solutions remotely via a secure Internet connection enables our small office, home office and residential customers to reduce IT support costs by up to 80%. Services include on-demand eSupport, secure data storage and automated computer maintenance software. Founded in 2000 by a team of successful high-technology entrepreneurs, The Digiticians is a privately held company based in Waltham, Massachusetts.

About Global Office
Global Office, Inc. is dedicated to providing high quality network and programming services. Global Offices' management is dedicated to ensuring that every customer is both satisfied with our services and provided the best cost-effective solution for their business. Global Office can provide computer equipment, supplies and parts nationwide through its existing relationships with distributors and manufacturers around the country.
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For more information or press inquiries, please contact Ian Race at Marenghi Public Relations.