Strong Industry Support for Customer Service Week 2003

The Customer Service Group, the leading provider of training, motivation and management materials for customer contact professionals, salutes the organizations that support Customer Service Week 2003.

New York, NY, (PRWEB) September 18, 2003 -- The Customer Service Group, the leading provider of training, motivation and management materials for customer contact professionals, salutes the organizations that support Customer Service Week 2003.

Through educating and informing their members about the week these organizations demonstrate their ongoing commitment to customer service and to the professional growth and development of their members.

International Customer Service Association (ICSA) -- In 1988, ICSA developed Customer Service Week and worked to get a bill commemorating the week through Congress.

Today, ICSA continues its dedication to promoting the development and awareness of the customer service profession through networking, education, research and Customer Service Week. (http://www.ICSA.com)

Help Desk Institute (HDI) -- The worlds largest membership association for the customer service and technical support industry. HDI empowers members through publications, events, online forums, industry certification and training programs. (http://www.ThinkHDI.com)

International Customer Service Professionals (ICSP) -- ICSP is an Australian-based organization dedicated to supporting and developing international service professionals through networking, education and research. (http://www.icsp.com.au)

Society for Service Professionals in Printing (SSPP) -- SSPP is dedicated to advancing the education and recognition of customer service professionals in the printing industry. (http://www.sspp.org)

Call Center Jobs -- Allows employers and employees to locate one another within the customer service, telemarketing, and help desk professions. (http://www.callcenterjobs.com)

TelePlaza -- Is an organized and categorized directory of online call center industry resources. (http://www.teleplaza.com)

Additional information on Customer Service Week and how to plan a successful celebration is available from the Customer Service Group at their Customer Service Week website, www.CSWeek.com. The site provides background on the week, sample agendas, puzzles, games, email postcards, and more.

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For more information on Customer Service Week, a reproducible logo, or industry case studies, please contact Erin Smith at (212) 228-0246 ext. 116 or esmith@alexcommgrp.com.