Servergraph Unveils New Professional Services

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New services deliver immediate and ongoing value for enterprise organizations

- Servergraph, a leading provider of management and automation products for storage management, today announced the launch of new services that compliment Servergraph products. The new services are QuickStart/SG, HealthCheck/SG, and Servergraph/TSM Web-based Education, all aimed at helping customers manage and automate Tivoli Storage Manager systems using Servergraph/TSM.

“Servergraph has the unique tools to get our customers backup environments running with a high level of reliability and at the performance levels that they demand,” said Mark Roberts, president of Servergraph. “Our QuickStart/SG, HealthCheck/SG and training programs are designed to meet all of our customer’s needs, regardless of time and budget constraints.”

The QuickStart/SG service offering includes on-site installation and training to get new Servergraph/TSM customers up and trained immediately. “We leverage the expertise of our consultants to deploy, configure and tune Servergraph solutions for our customers in a much shorter timeframe, normally within one hour after their arrival,” Roberts said. Once the solution is installed and collecting information at the customer’s facility, the Servergraph consultant provides on-site, hands-on training to ensure the customer has the ability to proactively manage and improve their backup environment.

The HealthCheck/SG service offering includes analysis of data collected by Servergraph/TSM and best practice recommendations which will allow an IT staff to significantly improve their backup environment at minimal cost and with minimal interruption. The HealthCheck/SG service provides an in-depth analysis of how backups and storage servers are performing, and then makes recommendations on how to improve productivity, automation, and overall operations related to storage management.

Servergraph’s original two-day, on-site classroom program has been modified to fit into multiple Web-base, on-line classroom sessions. Roberts said that flexibility in training and delivery without the need to travel are the key benefits of this approach.

About Servergraph

Founded in 1999, Austin, Texas-based Servergraph develops highly scalable storage and data management tools for enterprise storage environments. Servergraph is located at 1717 W. Sixth Street, Suite 234, Austin, TX 78703.

Editor's Notes:

1. The Servergraph logo design and Servergraph/TSM are trademarks or registered trademarks of Applied System Design, Inc.

2. All other brand or product names may be trademarks or registered trademarks of their respective companies.


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