A Helpdesk System For Every Budget - AIM Expands Product Line to Accommodate Small Business Needs

Applied Innovation Management, producer of web-based helpdesk and issue management software solutions, announced today the introduction of ‘Helpdesk Expert for IT Support: Standard Edition, and the renaming of its existing product to ‘Helpdesk Expert for IT Support: Enterprise Edition.

LAS VEGAS, NV (PRWEB) January 10, 2003 -based helpdesk and issue management software solutions, announced today the introduction of ‘Helpdesk Expert for IT Support: Standard Edition, and the renaming of its existing product to ‘Helpdesk Expert for IT Support: Enterprise Edition.

The new Standard Edition utilizes the most widely used features of the system, repackaged to reach a lower, more cost-effective price point, while the existing (Enterprise Edition) product retains all features geared towards larger sized companies with more complex needs.

Were going after a wider market - specifically, smaller businesses that require a robust ticketing system without having the spending budget of a large corporation," explains Mazhar Pathan, company spokesperson. The new ‘Standard Edition retains our most widely used features while keeping the overall cost of the system down."

In addition, the Standard Edition can be instantly downloaded via our website for a free 14-day trial evaluation, and purchased online in a matter of minutes," says Pathan. Our customers can be up and running in less than 24 hours."

Both the Standard and Enterprise Editions of HelpDesk Expert for IT Support are completely web-based, and boast an ease-of-use unrivaled by comparable helpdesk software systems. The two editions can be compared by visiting the official product website at http://www.helpdesk-expert-it-support.com.

For more information about Applied Innovation Managements line of helpdesk, bug tracking, asset tracking, and change management software solutions, contact AIM by phone at 702.617.8140, via fax at 702.920.8190, or visit AIM at http://www.innovate.com.

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About Applied Innovation Management, Inc. (AIM)
Founded in 1992, AIM develops and markets enterprise-level IT Tracking (Help Desk, Asset Management, Change Management) and Customer Relationship Management (Customer Service, Sales Force Management, Bug/Defect Tracking) software. In 1995, AIM transformed the industry when it introduced the first enterprise management solutions 100% Web-based from the ground up. Today, over one million users in 50 countries use AIM products worldwide.