Home
Learn More
Features & Pricing
Success Stories
Contact Us
Search Archives
PRWeb Direct
Submit Release
July 19, 2008
 
Industry Categories  
News by Country  
News by MSA  
Todays News  
Browse by Day  
PR Trackbacks™  
Featured Videos  
ViewNews™  
eBook Digests  
RSS  
PRWeb, a leader in online news and press release distribution, has been used by more than 40,000 organizations of all sizes to increase the visibility of their news, improve their search engine rankings and drive traffic to their Web site.
 
All Press Releases for November 2, 2003 Subscribe to this News Feed      
 

THALES COMPUTERS RECEIVES ISO 9001:2000 CERTIFICATION

Thales Computers, a leader in providing integrated PowerPCä and Pentium-based VME COTS computing systems and solutions to OEMs and system integrators, announces that it has achieved ISO 9001:2000 certification, the latest revision of the international quality standard.

Raleigh NC and Toulon, France, October 29, 2003 - Thales Computers, a leader in providing integrated PowerPCä and Pentium-based VME COTS computing systems and solutions to OEMs and system integrators, announces that it has achieved ISO 9001:2000 certification, the latest revision of the international quality standard. The company received its accreditation in October 2003, following a successful surveillance audit by its chosen registrar, AFAQ.

The new ISO 2000 standard mandates that a manufacturer make a significant effort to ensure top-quality customer satisfaction. To meet this requirement, Thales Computers combined the resources and skills of its US headquarters in Raleigh, NC, and its European headquarters in Toulon, France, to develop a unified quality management system that focuses on improving customer satisfaction. Part of this system incorporates the Thales Group's overall IT Security and Facility Plan, designed to not only provide employees with a safe working environment, but also to enable employees to utilize the Thales Group's collective resources to continuously improve customer service and response time.

Alain Albarello, Chairman and CEO, said, "When developing our plan to improve customer service, we placed considerable emphasis on our quality of service standards to ensure that our customers would receive the best possible support available. Through the combined efforts of our US and European companies, we have developed a strong and fully unified system to quickly facilitate customer requests and provide exemplary technical support."

According to ISO, in order for a manufacturer to measure and ensure customer satisfaction, a company must conduct regular surveys to obtain quantitative data relating to the performance of the company as well as its products. Thales Computers is in the process of conducting a benchmark survey for customer satisfaction and will repeat the survey on an annual basis to ensure continuous improvement.

For more information, contact Richard Allison, Thales Computers, Inc., 3100 Spring Forest Road, Suite 135, Raleigh, NC 27616. Tel: (919) 231-8000; Fax: (919) 231-8001;

E-mail: rallison@thalescomputers.com; or view the company's web site at: www.thalescomputers.com.

-30-

READER SERVICE INQUIRIES: Please forward all reader service inquiries to lkirby@thalescomputers.com.

About Thales and Thales Computers: Thales is a world leader in professional electronics in three key markets: Aerospace, Defense and Information Technology & Services (IT&S). The Group employs 65,000 people in nearly 50 countries worldwide, and generated revenues of over €11 billion in 2002.

Thales Computers is the leading developer of commercial and ruggedized VMEbus hardware and software solutions based on PowerPC and Pentium microprocessors. The company's products are optimized for a wide variety of applications in military, aerospace, communications and industrial markets and are in active use by customers worldwide, including Lockheed Martin, Raytheon, Boeing, Toshiba, EADS, British Aerospace, Ericsson, Alcatel and the Thales Group.


OPTIONS
Printer Friendly Version
Email this story to a colleague
CONTACT INFORMATION
Beth Smith
2154538700
Email us Here
ATTACHED FILES

There are no multimedia files attached to this release. If this is your release, you may add images or other multimedia files through your login.

ABOUT PRESS RELEASES
If you have any questions regarding information in these press releases please contact the company listed in the press release. Please do not contact PRWeb. We will be unable to assist you with your inquiry. PRWeb disclaims any content contained in these releases. Our complete disclaimer appears here.
 
Disclaimer: If you have any questions regarding information in these press releases please contact the company listed in the press release.
Please do not contact PRWeb®. We will be unable to assist you with your inquiry.
PRWeb® disclaims any content contained in these releases. Our complete disclaimer appears here.

© Copyright 1997-2008, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Terms of Service | Privacy Policy | Copyright