3PV -- Third Party Verification, Inc. Adds Mandarin Language Support to Its Martina® Speech Enabled Verification Platform

The Leader in Speech Enabled TPV Solutions Expands into New Markets with Latest Language Offering

Altamonte Springs, Florida, (PRWEB) November 17, 2003 - 3PV -- Third Party Verification, Inc. today announced the availability of Mandarin language capabilities for its flagship Martina® speech enabled verification platform at the ASCENT 2003 Fall Conference.

All contact centers interfacing with 3PVs Martina Third Party Verification (TPV) or Martina FastTrak® TPV solutions are now natively trilingual, able to handle verifications in English, Spanish or Mandarin. We added Mandarin at the request of our clients, many of whom want to improve performance at contact centers that serve Mandarin-speaking customers," said David Brinkman, 3PVs Chief Operating Officer. When our clients talk, we listen -- then we deliver."

Leading the industry with average completion rates over 90%, Martina TPV and Martina FastTrak TPV are the only verification solutions that meet the requirements of the FCC, FTC and all 50 states. Martina TPV services include, at no additional charge, live agent reviews, billing only for completed transactions, intuitive scripting, real-time reporting, archiving and on-demand access for two years or more.

Martina is available in two versions: the highly flexible and powerful Martina TPV solution, which can be tailored specifically to meet more complex requirements; and Martina FastTrak TPV, a rapid deployment solution ideal for companies that do not require custom scripting.

3PV -- Third Party Verification, Inc.

Founded in 1999, 3PV provides innovative third party verification (TPV) solutions using natural language speech recognition verification. 3PV blends advanced automated services with traditional live agent functions, resulting in completion rates that average over 90%.

All 3PV verification solutions meet or exceed FCC, FTC and state requirements for carrier, utility and commercial services. Technology partners include Nuance, Intel / Dialogic, and Dell. Visit www.3PV.com for more information.
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