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All Press Releases for November 22, 2003

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Track Individual Customer Service Call Time

EB Suite's Customer Support module now offers the ability to track and report individual customer service call time. Reports provide management with the ability to analyse the time your staff spends on service.

San Francisco, California (PRWEB) November 22, 2003 - EB Suite's Customer Support module now provides the ability to track and report individual customer service requests. This permits management the ability to understand customer support issues in detail and allocate resources accordingly.

All EB Suite's applications are Open Source, J2EE Web enabled, which provides information access from any web browser. Free evaluation of all modules are available at our web site. EB Suite's modules include, Sales and Customer Automation, Project Management and Customer Support. EB Suite's quality Enterprise software provides customers a low-cost reliable solution previously available only to Fortune 500 organizations.

Free evaluation of EB Suite's Customer Support module with the ability to track and report individual customer service requests.

For additional information, a demo or free evaluation account visit our web site: http://www.ebsuite.com

Contact:
John Prenner
EB Suite
415 468 5800
http://www.ebsuite.com

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John Prenner
EB SUITE
415 468 5800
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