Support Insight Magazine issues its forward features list for 2004

Support Insight offers journalists the opportunity to contribute articles on IT Support, Call Centres, Egovernment, eLearning and CRM, giving copy deadlines for the first half of 2004

Support Insight Magazine, the online voice of support staff and management worldwide, is today issuing its first forthcoming features list for the new year.

Visit us at:

http://www.supportinsight.com

Publication Date - January 1st
Support - Support in India
Call Centres - UK Call Centre Industry

Publication Date - February 1st
E-government - Interoperability
Call Centres - Support Systems

Publication Date - March 1st
E-learning - Learning Management Systems
Call Centres - Call Centre Training
IT Training - Small and Medium Enterprises (SMEs)

Publication Date - April 1st
CRM - Integrating Marketing into CRM

Publication Date - May 1st
IT Certification - Developments in Online Examination

Please email Peter Friedman:

peter@comgen.co.uk

with proposed articles at least one month ahead of release date given above.