FUZE DIGITAL SOLUTIONS TO PROVIDE ENHANCED ONLINE CUSTOMER SERVICE AND SUPPORT SYSTEM FOR CAREERBUILDER.COM
CareerBuilder.com began using the Fuze Q&A Suite to provide better online customer service and support for its employers and job seekers.
BELLEVUE, WA. (PRWEB) December 1, 2003 -- Fuze Digital Solutions, LLC, a software solutions provider, today announced that it is now supplying its knowledge base & email handling system to CareerBuilder.com, the smarter recruitment resource for finding better candidates and jobs in the U.S. CareerBuilder.com offers targeted job search products and a connection to more than 25,000 of the nations most sought-after employers. The company deployed the Fuze Q&A Suite to provide faster and more efficient service to its employers and job seekers.
The selection of our company by CareerBuilder.com is a real statement for our scalable eService offering," said Chuck Van Court, founder and CEO of Fuze Digital Solutions. "We are proud to have been given the nod from a recruitment leader like CareerBuilder.com and look forward to our partnership with them."
Employers and job seekers alike demand the best from us to help them quickly fill open positions and find better job opportunities," said Michael Hargis, vice president of customer care for CareerBuilder.com. Our selection of Fuze Digital Solutions system will help us provide a heightened level of customer service and support online 24 hours a day, seven days a week to both companies and candidates."
Using this eService Suite from Fuze Digital Solutions, employers and job seekers can query CareerBuilder.coms customer care staff via secure form or search its knowledge base for self-service answers or research topics.
About CareerBuilder.com
CareerBuilder.com is a leading online source for maximizing recruitment dollars and optimizing job searches with superior products, customer service and technology. With a unique combination of national, local and niche audiences, CareerBuilder.com makes it easy for recruiters to reach the most qualified candidates with industry-leading market research data and support. Job seekers can search for the right job from more than 400,000 continuously updated postings, representing more than 25,000 of the top employers in virtually every industry, field and location. Together with Gannett Co., Inc. (NYSE:GCI), Tribune Company (NYSE:TRB), and Knight Ridder, Inc. (NYSE:KRI), CareerBuilder.com includes the Webs top newspaper sites -- the most trusted employment sources in recruiting. For more information about CareerBuilder.com products and services, call 888-670-TEAM or visit http://www.careerbuilder.com.
About Fuze Digital Solutions, LLC
Fuze Digital Solutions is a software solutions provider based in Bellevue, Washington. Fuze Q&A Suite is a completely web-based eService solution, providing email management, contact management, knowledge management, alerts and targeted marketing functionality. The Fuze Q&A Suite provides a comprehensive yet affordable solution for companies in any industry. For more information about Fuze Digital Solutions, call 425-649-1246 or visit Fuze Digital at www.fuzeds.com.
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Media Contacts
CareerBuilder.com
Jennifer Sullivan
773-527-1164
Fuze Digital Solutions
Jean Van Court
866-631-0188
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