Study shows faxing still widely used for communication in Europe.

Many individuals question the future role of fax devices in the office. This study has shown quite clearly that a need remains for faxing in the office. Three quarters of respondents have fax capability at this time and the majority expect the number of fax transmissions to continue at the same level in the future. Today, approximately 46% of faxes are transmitted externally and 42% of faxes are sent internationally, demonstrating the validity of faxing.

Research and markets announces the addition of the European Fax and Unified Messaging Survey Results to its offerings.

This survey was conducted among 53 decision-makers in various industries in order to understand customer requirements as well as usage patterns for fax & communications technologies, such as the universal inbox.Those questioned were based within France, Germany, Italy, and the United Kingdom. Survey respondents were questioned in four areas: fax devices in use, fax traffic trends, benefits of fax and communications, and brand preference.

Many individuals question the future role of fax devices in the office. This study has shown quite clearly that a need remains for faxing in the office. Three quarters of respondents have fax capability at this time and the majority expect the number of fax transmissions to continue at the same level in the future. Today, approximately 46% of faxes are transmitted externally and 42% of faxes are sent internationally, demonstrating the validity of faxing.

The fax function has transferred to other devices such as multifunction peripherals (MFPs) and digital copiers, with 38% of respondents owning a faxbased MFP device and 20% owning a digital copier with fax capability. The transmission of documents via fax remains a relevant function to users today, alongside newer document distribution methods such as e-mail, mobile phones, and PDAs. These systems are complementary to one another, since they all have their place in the document workflow.

These statistics reveal that faxing is still relevant, but users want more flexibilityin distributing and transmitting documents. Users are demanding desktop faxing, scan to e-mail capability, and a universal inbox to help them deal with the explosion in communication methods.

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