Insurers are becoming increasingly aware that their ability to focus on their core competencies will be the key to success in an increasingly tight and competitive field

Research and Markets have announced the addition of the 'BPO in US Insurance report to their offering.

As US insurers continue to grapple with managements mandate to become more efficient, a renewed focus is on BPO. While many insurers remain skeptical to yielding control to a third party, there are mounting business cases due to increasing vendor expertise and models. BPO vendor camps, armed with strengthening drivers for BPO, are striking right at insurers most sensitive spot, operations.

Scope

This report covers the strategic, business, and technology drivers and inhibitors of the current US insurance BPO market

Delves into claims management/policy administration sub-processes of BPO. It also discusses onshore/offshore delivery, governance, and BPO models

This report also gives an in-depth analysis of US insurance BPO spend-including forecasts until 2006

Lastly, this report discusses BPO market leaders and dissects their market perceived strategy

Report Highlights

Insurers are becoming increasingly aware that their ability to focus on their core competencies will be the key to success in an increasingly tight and competitive field. By outsourcing non-core operations, insurers can focus on what they might consider most strategic, i.e. the external marketplace and its customers.

Datamonitor is advocating that the future of BPO is in the sub-process and niche market. There may be some windfall, end-to-end deals that set the market abuzz, but those deals will be few and far between: instead, vendors should focus on creating success stories around relative competencies and marketing themselves as subject matter experts.

By the year 2006, Life BPO will comprise over 65% of total US BPO.

This report is designed to:

Develop a compelling go-to-market strategy with Datamonitors timely and concise analysis of key business and technology issues

Determine your short/medium/long-term objectives using Datamonitors robust, granular market forecasts.

Assess your current offering in light of your current competitors and determine targeted strategic objectives for a competitive edge.

For a complete index of this report click on http://www.researchandmarkets.com/reports/41508

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